Facilities Administrator

2 weeks ago

Kitchener, Canada Kitchener Downtown Community Health Centre Full time

**About the Kitchener Downtown Community Health Centre and Sanctuary Refugee Health Centre**

**(The Health Centre)**

The Health Centre provides a broad range of services aimed at improving the health of individuals and the wider community. Our services include medical and dental care, health promotion, illness prevention and outreach programming. Our expertise and resources are focused on working with those who experience health inequities and barriers to accessing health services. Collaborating as an interdisciplinary team, we provide services and supports that address the social determinants of health including factors and barriers such as poverty, inadequate housing, food insecurity, substance use, language and culture, as well as stigma and social exclusion.

The Health Centre works with the most complex client population served by primary health care professionals within Waterloo Region. Our highly skilled and diverse team works from a strength-based approach with individual clients as well as the broader community. We collaborate with many partner agencies and organizations within Waterloo Region. Our team consists of Family Physicians, Nurse Practitioners, Registered Nurses, Social Workers, Dietitians, Chiropodists, Pharmacists, Psychiatrists, Health Promoters, Community Health Workers, Administrative Staff and Volunteers.

We invite you to consider this opportunity to join our team and contribute to this important work.

The Health Centre is currently recruiting for the following position:
**FACILITIES ADMINISTRATOR**

**Permanent Part-Time 0.4 FTE**

**Position Summary**

The primary focus of this position is to provide day-to
- day facilities support to the Health Centre programs and services.

As a member of the KDCHC/SRHC administrative staff, this position is also responsible for a range of activities to ensure that the Health Centre’s facilities, equipment, and related systems are properly maintained and in a manner that supports the personnel and programs of the Health Centre.

**Specific Responsibilities**

**1.** **Provide direct administrative support to Health Centre Programs **including, but not limited to:
a. Orientation and onboarding tasks and activities for staff, students, and volunteers (access, swipe cards, keys, printer codes etc.)

b. Communications support such as updating Outreach phone messaging, disseminating program information through the website, newsletter and other promotional methods such as social media.

c. Ordering equipment and supplies

d. Maintain data base of internal alert fobs, laptops, keys etc.

e. Maintain cell phone/data service contracts, liaison, administrator etc.

**2.** **Act as first point of contact for internal and external parties related to day-to-day facilities and equipment issues for both Francis St. and King St. locations**

a. Communicate with staff regarding emerging issues.

b. Maintain a presence at King St. site once per week.

c. Arrange for maintenance/repair and maintain records of building systems, including but not limited to building security, video surveillance, internal alert system, HVAC, water systems, elevator, and automatic doors.

d. Issue keys and security devices, and program access codes for various systems as authorized by Human Resources.

e. Communicate with external contractors as required.

f. Liaise with the landlord’s property management company regarding issues of concern and facilitate access when required.

g. Maintain/update general voice mail system as required.

h. Program and maintain user codes for multi-function printers. Report usage statistics to vendor for billing, order supplies and arrange for maintenance/repair when required.

i. Retrieve images or video/images from security system when requested by Leadership.

j. Act as point person for all fire safety responses as per KDCHC/SRHC Fire Safety Plan Policy.

k. Available for after-hours emergency calls.

**3.** **Other Duties**:
a) Provide coverage for the front desk as required

b) Provide support and training as needed for volunteers/students to successfully fulfill their position description.

c) Participate in team and staff meetings and other meetings and committee work as appropriate to support both service delivery and organizational goals.

d) Work from a Social Determinants of Health perspective to improve health outcomes for individual clients and/or for the development of community health and well-being, and to reduce health inequities.

e) Work individually and collaboratively in the development and implementation of quality improvement initiatives and activities.

f) Work in a manner that preserves privacy and confidentiality.

g) Work in a manner that ensures client safety and minimizes risk to clients, volunteers and the Health Centre.

h) Work in a manner consistent with the Health Centre’s Vision, Mission and Values.

i) Work in a manner consistent with the Health Centre’s policy and commitment to Diversity, Equity and Inclu

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