Parts Advisor

6 months ago


Leduc County, Canada Fraserway RV Full time

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

Fraserway RV is Canada’s largest vertically integrated RV Company. We are industry leaders in selling, servicing, and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customers’ vacation dreams are realized.

**WHY JOIN OUR TEAM**

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are **_Humble _**(emphasize team over self), **_Hungry _**(thinking about the next opportunity for success) and **_Smart_** (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

- Opportunities for career growth and development
- Friendly and supportive work environment and an ambitious team
- Discounts on RV purchases, rentals and parts
- Company events focused around social action and getting together as a team

**Job Responsibilities include but are not limited to**:

- Assisting customers with questions
- Ensuring customer satisfaction through efficient and timely processing of parts orders
- Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
- Merchandizing new parts
- Checking inventory location codes
- Scheduling customer appointments
- Creating work orders upon phone book in
- Providing estimates and quoting repair work
- Other tasks as assigned by Manager

**To be successful in this job role, you should**:

- Have exceptional customer service
- Be mechanically inclined
- Have a passion for the outdoors
- Have retail parts and inventory experience (considered an asset)
- Have basic computer skills (Word, Excel, Outlook, etc.)

Your enthusiasm is infectious. You challenge the status quo. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. If that describes you then our Company is the right fit for you and we want to hear from you



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