Family Support Worker

1 month ago

Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

_Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families._

***

Under the supervision of the Manager of Family Well-Being, the Family Support Worker plans and delivers community based programming, engages and supports parents and families using a holistic and family-centered approach and ensures safe spaces for clients in compliance with the current wise practices, relevant legislation and OICC policies and procedures.

**KEY DUTIES AND RESPONSIBILITIES**
- Plan and implement effective outreach strategies to existing and prospective parents through ongoing communications with community, agencies and parents e.g. bulletin board, monthly calendars, newsletters, flyers, call-arounds
- Plan and deliver safe and culturally appropriate family/community events and activities on a regular basis based on needs and interests of families.
- Identify and report on concerns and issues related to parental engagement to Manager of FWB.
- Resolve issues that arise in delivery of parental engagement programming.
- Plan and purchase supplies for parent/community programs and activities including food.
- Provide transportation assistance to parents.
- In collaboration with FWBp Manager, engage community members to support program implementation and uptake.
- Plan and deliver community-based programs and safe spaces based on the OICC FWB model
- Provide individual support to clients who have experienced violence
- Provide crisis intervention to families and individuals as needed including after hours’ support, home visits and emergency food cards as required
- Liaise with local CAS to advocate for culturally safe service
- Liaise with service providers to ensure appropriate referrals, system navigation and advocacy.
- Provide system navigation to clients.
- Actively participate in case management meetings and required follow up
- Engage clients in safety planning as needed.
- Regularly participate in supervision meetings with the FWB Manager
- Participate in CASO Circle of Care process when requested by parent
- Facilitate gender-based peer support groups e.g. men’s group, women’s circle
- Facilitate drop-in programs for families.
- Provide after-hours crisis support.
- Facilitate support group for adoptive/foster families.
- Participate in monthly case management meetings with CASO
- Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols.
- Refer parents/families to appropriate services as required and document the results of these referrals.
- Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma.
- Implement a team approach to planning community based programming and safe spaces e.g. land based family camp, monthly family activities, family drop in, youth drop in, CAS access visits
- Provide information to the FWB Manager for the purpose of local program progress tracking and evaluation.
- Adhere to the FWB mandate and workplan.
- Other duties as required.

**WORKING RELATIONSHIPS**
- Develop supportive and professional rapport with OICC staff.
- Participate in conflict resolution when required.
- Develop positive relationships with children/youth and parents at OICC.
- Provide emotional support and encouragement to parents.
- Act as a positive role model to promote professional values and ethics within OICC and to parents.
- Assume leadership role for all aspects of parental engagement and support activities and services including emergency situations.
- Demonstrate autonomy and initiative.
- Communicate with parents on a regular basis i.e. letters, field trips, health bulletins, etc.
- Foster strong community engagement in FWB programs, e.g. Elders, resource people
- Liaise with other service providers, programs, and professionals in the community to facilitate referrals and maintain effective linkage and referral protocols.

**WORKING CONDITIONS**
- Work regular and consistent weekly hours of work.
- Work evenings and weekends to provide after-hours crisis support.
- Required to work some evenings related to delivery of parent engagement activities.
- Additional hours on occasion to meet deadlines and ensure delivery of high-quality programs and services.

**QUALIFICATIONS & REQUIREMENTS**
- Inuit descent preferred.
- Post-secondary education in related field an asset
- Minimum of one year of experience in:

- supporting families or individuals, and
- working with Inuit communities, and
- working in a family-oriented program, and
- organizing and facilitating groups

**SKILLS AND KNOWLEDGE**
- Fluency in

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