Family Support Resources Worker

6 months ago

Ottawa, Canada Carlington Community Health Centre Full time

The Family Support Resource Worker (FSRW) works with local Food Banks to provide vulnerable families with children (between 0-18 years old) with wrap-around family support. The FSRW provides service navigation and coordination, parenting support and education, connects families and facilitates their access to early years services, family supports and other social services.

Carlington Community Health Centre serves children and families facing multiple challenges, addressing specific social determinants of health in a manner that is culturally sensitive, respectful and holistic in approach, grounded in attachment principles and a trauma-informed practices.

**Program-Related Activities**
- Works with local Food Banks to connect with vulnerable families that would benefit from wrap-around family support.
- Creation and facilitate quarterly meetings with local foodbank partners to optimize program delivery, client service, share ongoing outcomes, identify and work on solutions for any gaps or issues
- Create tools to track client engagement/outcomes, program outcomes, partner satisfaction.
- Provide individual client needs assessments, action plans, one on one support.
- Completes needs assessment and jointly identified need priorities.
- Manages caseload (integrate/coordinate resources, crisis intervention, supportive counselling, information and referrals, supports parents, and provides advice on parenting).
- Provides one-on-one family support focused on parenting and based on jointly identified family needs.
- Plans and delivers programmes that enhance child and family welfare, such as cooking programs, parent education in a group format and/or individually, family visits, drop-ins, and others as needs are identified.
- Actively connects families to resources and services in the community, as appropriate.
- Identifies high need families in service area and link to family support and related services, as appropriate.
- Develops and maintains up-to-date resource materials relevant to families with children.

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