Family Support Worker

3 weeks ago

Ottawa, Canada Confederation Court Community House Full time

**Overview of Position**:
The Community Youth & Family Support Worker will be integrated into Community House programs to provide a comprehensive support system for families living in and around the Community House catchment. This program centers the needs of youth by using a family-centered approach. Supports offered include outreach, community education, navigating social/educational/health systems and providing early non-critical responses for those requiring assistance.

**Key Responsibilities**:

- Connect with youth and their families in the spaces that are comfortable to them
- Identify & Assesses children/youth and their family strengths and needs, including risk identification, according to program standards
- Develops plans and explore goals in conjunction with the family, addressing risk management
- Provide youth facilitation/mentorship; facilitate learning spaces for youth
- Support youth and their families in navigating social systems / health systems; provide referrals and act as an advocate
- Effectively liaise, consult, and collaborate with other service providers (e.g., schools) and make appropriate use of community resources
- Network with Community Family Support Workers from other Community Houses
- Follow program guidelines regarding confidentiality, documentation, the writing of reports, record keeping etc through a secured database.
- Participate in quality assurance, evaluation, data collection and research activities.
- Actively participates and makes use of on-going supervision
- Represents agency in a positive manner, by attending training courses, workshops and seminars pertaining to professional development.
- Works flexible hours to meet the needs of clients including at minimum 2 evenings a week.
- Assume other such responsibilities as assigned from time to time.
- Oversee/work closely with Child and Youth staff.

**Qualifications**:

- Bachelor of Social Work / Degree in related area of study (ie. counselling)
- Knowledge and experience working with racialized children and adolescents who experience issues of poverty, discrimination, issues in the education system and face other societal barriers
- Minimum 2-3 years’ experience working with marginalized, vulnerable or at-risk clients in a community setting
- Experience working with children/adults with mental health /behavioral & emotional challenges would be considered an asset
- Knowledge of social service agencies and mental health services in Ottawa preferred
- Lived experience of the Black, Indigenous, People of Colour communities In Ottawa is preferred
- Experience with developing and facilitating groups in a community-based setting.
- Excellent interpersonal communication, de-escalation skills and documentation skills
- Strong oral and written communication skills
- Bilingualism preferred, other languages; Arabic, Lingala, Creole or other languages commonly spoken among Black communities in Ottawa will be considered an asset.
- Valid driver’s license and access to a vehicle is mandatory.

**Condition of Employment**:

- Required to work some evenings.
- A vulnerable sector police reference check
- Updated First Aid/CPR

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

**Salary**: $28.00-$30.00 per hour

Expected hours: 35 per week

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-03-01
Expected start date: 2024-03-04

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