Team Leader, Enterprise Customer Relationship

4 months ago

Edmonton, Canada NAIT Full time

**Key Responsibilities**:

- Leading the development and operation of NAIT's Salesforce CRM platform, supporting student enrollment and retention activities.
- Collaborating with business unit leaders and vendors to optimize Salesforce usage and refine related processes.
- Managing the Salesforce product backlog and ensuring day-to-day platform operations.
- Driving continuous improvement initiatives to enhance business processes and workflows.
- Providing leadership, coaching, and guidance to the CRM team, fostering a culture of collaboration and innovation.
- Participating in recruitment activities, developing team objectives, and facilitating professional development opportunities.
- Staying abreast of Salesforce CRM trends and best practices to leverage technology effectively for organizational success.

**Skills & Abilities**:

- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- In-depth understanding of Salesforce CRM system
- Experience in Salesforce platform administration and development
- Proficiency in managing Salesforce product backlog and workflows
- Ability to optimize Salesforce usage and refine business processes
- Proven experience in Agile methodologies such as Scrum, facilitating iterative development and continuous improvement

**Qualifications**:

- Related diploma or degree in business, computer systems or similar.
- Scrum master certification is desirable.
- Salesforce Administrator certification is desirable.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

**Remuneration**: $87,684.22 - $116,170.86 annually, plus a comprehensive benefits package.

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

We are proud to have been named one of Alberta’s Top Employers for 13 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

LI-SH1 #LI-Remote

  • Management Trainee

    1 week ago

    Edmonton, Alberta, Canada Enterprise Holdings Full time

    About the RoleWe're seeking a highly motivated and ambitious individual to join our Management Training program at Enterprise Holdings. As a Management Trainee, you'll embark on a comprehensive training journey that will equip you with the skills and knowledge necessary to excel in a leadership role within our organization.Key ResponsibilitiesDevelop a deep...

  • Management Trainee

    5 days ago

    Edmonton, Alberta, Canada Enterprise Holdings Full time

    OverviewStart your career with Enterprise Holdings, a world-class portfolio of brands and leading provider of mobility solutions worldwide. We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count...

  • Management Trainee

    4 days ago

    Edmonton, Alberta, Canada Enterprise Holdings Full time

    OverviewStart your career with Enterprise Holdings, a world-class portfolio of brands and leading provider of mobility solutions worldwide. We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count...

  • Sales Team Leader

    4 weeks ago

    Edmonton, Alberta, Canada Jobber Full time

    Sales Operations ManagerWe are seeking a dynamic and results-oriented sales leader to join our organization as a Sales Operations Manager. At Jobber, we are committed to empowering small enterprises by equipping them with essential resources to flourish in a competitive market. In the role of Sales Operations Manager, you will oversee and guide a team of...

  • Business Leader

    2 weeks ago

    Edmonton, Alberta, Canada KPMG-Canada Full time

    Job DescriptionTitle: Business Leader at KPMG EnterpriseOverviewKPMG in Canada is a leading professional services firm that helps businesses navigate complex challenges and achieve their goals. We are seeking a talented Business Leader to join our team in Edmonton, where you will play a key role in helping private companies succeed.ResponsibilitiesManage...

  • Team Leader

    4 days ago

    Edmonton, Alberta, Canada Groupe Dynamite Inc. Full time

    About Groupe Dynamite Inc.Groupe Dynamite Inc. is a leading global fashion digital retailer with a strong presence in Canada and the U.S. Our company has been a driving force in the fashion retail industry since 1975, with over 300 stores and a team of over 4,000 people.Our Core ValuesWe are proud to be a company that values innovation, customer...

  • Team Leader

    4 days ago

    Edmonton, Alberta, Canada Groupe Dynamite Inc. Full time

    About Groupe Dynamite Inc.Groupe Dynamite Inc. is a leading global fashion digital retailer with a strong presence in Canada and the U.S. Our company has been a driving force in the fashion retail industry since 1975, with over 300 stores and a team of over 4,000 people.Our Core ValuesWe are proud to be a company that values innovation, customer...

  • Enterprise Customer Success Manager

    4 days ago

    Edmonton, Alberta, Canada Sigma Computing Full time

    About Sigma ComputingSigma Computing is a leading provider of cloud-based analytics and business intelligence solutions, empowering businesses to make informed decisions by leveraging their data.Job SummaryWe are seeking a highly skilled Enterprise Customer Success Manager to join our team. This role is critical in ensuring our customers maximize the value...

  • Enterprise Customer Success Manager

    5 days ago

    Edmonton, Alberta, Canada Sigma Computing Full time

    About Sigma ComputingSigma Computing is a leading provider of cloud-based analytics and business intelligence solutions, empowering businesses to make informed decisions by leveraging their data.Job SummaryWe are seeking a highly skilled Enterprise Customer Success Manager to join our team. This role is critical in ensuring our customers maximize the value...

  • Food Service Supervisor

    5 days ago

    Edmonton, Alberta, Canada IVOR ENTERPRISE INC. Full time

    About the RoleWe are seeking a highly skilled Food Service Supervisor to join our team at IVOR ENTERPRISE INC. As a key member of our culinary operations, you will be responsible for overseeing the daily activities of our food service staff.Key ResponsibilitiesEstablish and Implement Operational ProceduresDevelop and implement effective methods to meet work...

  • Food Service Supervisor

    5 days ago

    Edmonton, Alberta, Canada IVOR ENTERPRISE INC. Full time

    About the RoleWe are seeking a highly skilled Food Service Supervisor to join our team at IVOR ENTERPRISE INC. As a key member of our culinary operations, you will be responsible for overseeing the daily activities of our food service staff.Key ResponsibilitiesEstablish and Implement Operational ProceduresDevelop and implement effective methods to meet work...

  • Business Development Director, Enterprise

    4 weeks ago

    Edmonton, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is...

  • Finance Team Leader

    4 weeks ago

    Edmonton, Alberta, Canada Source Full time $100,000

    Finance Team Leader Job Overview Essential Skills: Minimum of 4 years of experience in a public accounting firm within CanadaStrong expertise in financial compilations, review engagements, and taxation services for private enterprisesDemonstrated ability to lead and mentor a team effectivelyPossession of a Canadian CPA designationFlexibility to work in a...

  • Client Relationship Manager

    4 weeks ago

    Edmonton, Alberta, Canada GPS Insight Full time

    About GPS InsightGPS Insight is a leader in providing advanced technology solutions for organizations with mobile workforces, including drivers, technicians, and fleet management. Our innovative offerings encompass vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.We recognize that investing in...

  • Finance Team Leader

    4 weeks ago

    Edmonton, Alberta, Canada Recruitment Room Full time

    Job OverviewWe are seeking a dedicated professional to take on the role of Accounting Manager, contributing significantly to our esteemed team. This position serves as a vital link between our partners and clients, focusing on the meticulous review of client files while providing expert guidance. The Accounting Manager will report to the partners and play a...

  • Client Relationship Manager

    4 weeks ago

    Edmonton, Alberta, Canada GPS Insight Full time

    About GPS InsightGPS Insight is a leader in providing advanced technology solutions for organizations managing drivers, technicians, and mobile assets. Our innovative fleet management solutions encompass vehicle tracking, asset monitoring, in-cab smart cameras, field service software, and compliance oversight.We recognize that investing in high-performance...

  • Enterprise Architect

    5 days ago

    Edmonton, Alberta, Canada Vantix Systems Inc. Full time

    Job Summary:Vantix Systems Inc. is seeking an experienced Enterprise Architect to lead the development of our company's overall architecture vision, strategy, and principles. As a key member of our team, you will be responsible for communicating and promoting our architecture vision, strategy, and principles to stakeholders.Key Responsibilities:Develop and...

  • Enterprise Architect

    5 days ago

    Edmonton, Alberta, Canada Vantix Systems Inc. Full time

    Job Summary:Vantix Systems Inc. is seeking an experienced Enterprise Architect to lead the development of our company's overall architecture vision, strategy, and principles. As a key member of our team, you will be responsible for communicating and promoting our architecture vision, strategy, and principles to stakeholders.Key Responsibilities:Develop and...

  • Sales Team Leader

    5 days ago

    Edmonton, Alberta, Canada Ikea Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Team Leader to join our team at IKEA. As a Sales Team Leader, you will be responsible for providing exceptional customer service and leading a team of sales associates to achieve sales goals and provide an outstanding customer experience.Key ResponsibilitiesCoach, manage, and mentor sales...

  • Sales Team Leader

    5 days ago

    Edmonton, Alberta, Canada Ikea Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Team Leader to join our team at IKEA. As a Sales Team Leader, you will be responsible for providing exceptional customer service and leading a team of sales associates to achieve sales goals and provide an outstanding customer experience.Key ResponsibilitiesCoach, manage, and mentor sales...