Bilingual Account Advisor

2 weeks ago


Remote, Canada Christian Duplessis HR Full time

**Responsibilities**:

- Conduct outbound calls for various initiatives.
- Secure commitments or schedule appointments by telephone.
- Promote the company value proposition.
- Monitor queue and proactively respond quickly to customer needs.
- Liaises with internal departments.
- Collaborates on Special Projects.
- Actively participate in creating and maintaining Standard Operating Procedures (SOPs).
- Provide support through reporting and validation of data.

Qualifications:

- Degree or College Diploma preferred.
- 2+ years of work experience in a customer service and/or administrative position.
- Bilingual (French/English), required.
- Excellent organizational and communication skills.
- Proven ability to meet tight deadlines, multi-task and take responsibility for timely and accurate completion of assigned tasks.
- Team player.

**Why Work With Us?**

**Large, multinational company**

**Fully remote position**

**Daytime hours, Monday to Friday**

**Great growth opportunity**

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