Account Lead, Digital Solutions

5 months ago

Edmonton, Canada Goose Digital Full time

**TASKS, DUTIES, AND RESPONSIBILITIES**

The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and execute on their digital marketing strategies. To achieve this, the role leads the Project Management and Execution plans for Marketing Automation and Digital Marketing strategies. Additionally, strong people skills, communications, and a positive attitude are a must when cultivating long term Customers. As an extension of our Customers’ marketing departments, we endeavor to make their daily interactions with us low maintenance and very enjoyable. This role requires a high degree of organization and team coordination capabilities in order to translate Customers’ objectives into actionable monthly plans to be delivered directly and through other teammates. The Account Lead, Digital Solutions routinely runs customer meetings and drives presentations, holding these sessions to a very high standard of quality in terms of presentation, timing, and documented next steps. This role contributes highly to the agency's culture, setting an example for the team in areas such as work ethic, attention to detail, and attitude.

**GENERAL**
- Participate in planning sessions with the broader Account team leaders to drive process improvements, solve problems, and improve our service delivery
- Participate in scrum meetings (with Delivery Team leads)
- Support project plans, lead the schedule for the delivery of services
- Identify areas to grow team members, improve our culture, and recognize the team
- Actively engage more senior team members in order to achieve customers’ objectives in a timely manner

**ACCOUNT LEADERSHIP**
- Maintain strong relationships with assigned Customers on a monthly basis
- Maintain on-target delivery of Tasks, Time Budget, and Campaign goals on behalf of Customer(s)
- Be the Customer Subject Matter Expert, knowing the business, their marketing goals, and how best to initiate new campaigns and projects for positive outcomes
- Be the Customer Advocate to overcome obstacles and achieve results
- Set the Marketing Plan for Customers against the Statement of Work (SOW):

- Marketing Automation Services (Campaigns and Use Cases)
- Digital Marketing Services (SEO, PPC, Paid Social, Paid Media)
- Data and Insights (Assessments, Opportunities, KPI reporting)
- Strategy Services (Workshops and Accelerators)
- Maintain the Marketing Plan through regular updates / comments to proprietary agency management systems
- Develop SOW(s) in concert with Manager, Account Services by identifying opportunities for Customer growth
- Develop and maintain regular performance reporting (weekly/quarterly) as needed
- Oversee and set a high level of quality control for Customer Assets: campaigns, raw data, folders, lists, configurations in the automation platform or other, AgencyDimensions
- Run Customer Meetings with a focus on highlighting our work, uncovering potential opportunities, and reviewing Key Performance Indicators
- Identify gaps in Customers’ marketing processes, suggest changes, and escalate to senior agency resources if needed
- Deliver to the contracted services for Deliverables and/or Subscribed Time

**KNOWLEDGE AND SKILL SET**
- Demonstrated ability to uncover business objectives, map out appropriate campaign strategies, and lead a team of individuals to achieve those goals
- Strong communication skills both written and verbal
- Strong writing and editing skills, with an ability to effectively develop or edit customer copy
- Strong marketing instinct and creative energy
- Able to prioritize multiple tasks and delegate effectively
- Detail-oriented with an eye for “pixel perfection”
- Demonstrated ability to work well in a fast-paced, entrepreneurial, results-oriented team environment
- Strong ability to research best practices and new ways of doing things to remain fresh and efficient

**EDUCATION AND EXPERIENCE**
- Minimum 3 years in a digital agency or fast-paced marketing environment
- Experience leading small teams or in a project management capacity
- Specialized post-secondary education in marketing, communications, or digital media is a benefit

**Salary**: $52,000.00-$63,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Language**:

- English (required)

Work Location: In person

  • Account Lead, Digital Solutions

    2 weeks ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Account Lead, Digital Solutions

    3 months ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Account Lead, Digital Solutions

    6 months ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Digital Solutions Lead

    2 weeks ago

    Edmonton, Alberta, Canada Intellex Systems Full time

    Job OverviewWe are seeking a seasoned Digital Solutions Lead to join our team at Intellex Systems. This is an exciting opportunity to lead solution architecture, guide teams in design, and drive technical vision for user-centric services.

  • Account Executive

    6 months ago

    Edmonton, Canada LocalIQ Full time

    **Gannett Co., Inc. (NYSE**: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products...

  • Digital Solutions Designer

    3 weeks ago

    Edmonton, Alberta, Canada YEG Tech IT And Solutions Inc Full time

    Job Description:As a Digital Solutions Designer at YEG Tech IT And Solutions Inc., you will be responsible for consulting with clients to determine their requirements for creating a website. You will then design, develop, and implement business solutions that meet their needs. Your role will involve providing information systems strategy and policy advice to...

  • Digital Solutions Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Career IT & Business Solutions Inc Full time

    Job DescriptionWe are seeking a highly skilled Web site developer to join our team at Career IT & Business Solutions Inc. As a key member of our digital solutions team, you will be responsible for developing and maintaining our company's website.About the RoleThis is a permanent position with 30 hours per week.The ideal candidate will have 7 months to less...

  • Digital Solutions Architect

    2 weeks ago

    Edmonton, Alberta, Canada Kings of Media Inc Full time

    About Kings of Media IncKings of Media Inc is a leading digital solutions provider, dedicated to delivering innovative and effective technology solutions to clients worldwide.

  • Digital Solutions Manager

    7 days ago

    Edmonton, Alberta, Canada Gcore Canada Inc Full time

    Digital Solutions Manager Job DescriptionAt Gcore Canada Inc, we are seeking a skilled Digital Solutions Manager to lead our website development efforts.Job SummaryThe Digital Solutions Manager will be responsible for developing and documenting website requirements, designing and integrating website-related code, and leading multidisciplinary teams to...

  • Digital Solutions Expert

    2 weeks ago

    Edmonton, Alberta, Canada Konica Minolta Full time

    We are seeking a highly skilled Digital Solutions Expert to represent Konica Minolta Business Solutions in the office product & services marketplace. As an Account Executive, you will provide professional and ethical representation of our brand to current and potential customers.You will be responsible for working directly with customers to understand their...

  • Digital Marketing Specialist

    6 months ago

    Edmonton, Canada TrueNorth Digital Full time

    TrueNorth Web Agency is seeking a highly motivated and skilled Digital Marketing Specialist to drive the success of our clients' online presence. As a key player in our marketing team, you will be responsible for developing and implementing effective digital marketing strategies that elevate brand awareness, engagement, and conversions. ROLE +...

  • Digital Solutions Manager

    4 weeks ago

    Edmonton, Alberta, Canada MNP Full time

    Make a Difference with MNPWe're not just tax and accounting experts – we're also serious about technology. As a Client Manager at MNP Digital, you'll be at the forefront of driving business growth and delivering exceptional customer experiences.Your Key ResponsibilitiesDevelop and execute strategic plans to meet customer needs and drive business...

  • Accounting Lead

    6 months ago

    Edmonton, Canada Tenfold HR Solutions Full time

    **Job Title: Accounting Lead (Payroll Administrator)** **About **Tenfold HR Solutions**: At Tenfold HR Solutions, we are on a mission to deliver solutions that empower our clients, improve their business, strengthen internal communities, and drive results tenfold. Specializing in fractional HR services for small and medium-sized organizations, we foster a...

  • Digital Solutions Specialist

    4 weeks ago

    Edmonton, Alberta, Canada David Chung & Associates Inc. Full time

    Job Title: Digital Solutions SpecialistAbout the Role:We are seeking a highly skilled Digital Solutions Specialist to join our team at David Chung & Associates Inc. As a key member of our team, you will be responsible for developing and implementing information systems business solutions.Key Responsibilities:Consult with clients to develop and document...

  • Digital Solutions Developer

    4 weeks ago

    Edmonton, Alberta, Canada David Chung & Associates Inc. Full time

    Job Title: Digital Solutions DeveloperAbout the Role:We are seeking a skilled Digital Solutions Developer to join our team at David Chung & Associates Inc. As a key member of our team, you will be responsible for developing and implementing information systems business solutions.Key Responsibilities:Consult with clients to develop and document Website...

  • Digital Solutions Developer

    2 weeks ago

    Edmonton, Alberta, Canada AlphaIT ltd. Full time

    Job DescriptionWe are seeking a highly skilled Digital Solutions Developer to join our team at AlphaIT ltd. as a Web designer.Key Responsibilities:Confer with clients to identify requirements and develop tailored solutions.Design and integrate website-related code, leveraging expertise in software development and integration.Collaborate with clients to...

  • Digital Marketer

    5 months ago

    Edmonton, Canada Paradox Access Solutions Inc Full time

    **We're growing! Join our dynamic team at** **Paradox Access Solutions** **, where we are on the lookout for a passionate** **Digital Marketer** **to make a significant impact in shaping our brand's digital presence.** **JOB TYPE**: *** **Full-time, Permanent, Office-based Work Model** **SALARY**: *** **$60,000 - $70,000 per...

  • Digital Solutions Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Omnifinity information & technology consulting inc. Full time

    At Omnifinity information & technology consulting inc., we are seeking a skilled Digital Solutions Specialist to join our team.The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications.Job Description:We are looking for a highly motivated and detail-oriented individual to design and integrate...

  • Digital Solutions Developer

    2 weeks ago

    Edmonton, Alberta, Canada AlphaIT ltd. Full time

    Job Description:We are seeking a highly skilled Digital Solutions Developer to join our team at AlphaIT ltd. As a key member of our development team, you will be responsible for designing and implementing innovative digital solutions that meet the evolving needs of our clients.Responsibilities:Confer with clients to identify their business requirements and...

  • Digital Art Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Burnaby Digital Media Inc Full time

    Job Description:Burnaby Digital Media Inc is seeking a talented Graphic Designer to join our team. As a key member of our design team, you will be responsible for creating engaging visual content that meets the needs of our clients.Key Responsibilities:Develop and produce high-quality illustrations and designsCollaborate with clients to determine the nature...