Internal Advisor/ Warranty Administrator

2 weeks ago

London, Canada Leavens Mazda Full time

Leavens Mazda is looking for an **Internal Advisor/ Warranty Administrator **to expand our service department.

When customers come to Leavens Mazda, they look for us to provide unmatched and a ultimate customer care experience. If you share our passion for representing a high-quality brand, we would like to hear from you.

**Job Duties (including but not limited to)**:

- Ensure all internal work orders and sublets are coordinated.
- Responsible for dealing with Sales Department and third-party appraisal to obtain approvals.
- Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services. - Issue internal and warranty repair orders.
- Ensure all required vehicle parts are ordered.
- Organize the workflow of internal service vehicles through the shop.
- Present estimates of work required on used vehicle reconditions.
- Responsible for making decisions on how the vehicle will be repaired depending on policies, procedures, and requirements.
- Assists the Service Manager as necessary.
- Perform other Service-related duties as required by management.
- Submit Warranty Claims in compliance with dealership policies.
- Close out all warranty work orders daily.
- Create and submit all warranty claims and extended warranty claims.
- Follow up on any outstanding warranty claims to keep receivables current on a regular basis.
- Identify exceptional cases which may result in special agreements with the Head Office (Such as Goodwill); complete the required documents and follow up.
- Analyze claims denied by the manufacturer/supplier and, if applicable, re-submit them as soon as possible or obtain authorization to cancel them.
- Keep current on all new technical bulletins and open recall campaigns.
- Ensure claims are complying and accurate documentation retained for audit purposes.
- Work with accounting and Service Manager on warranty follow-up i.e. Missing claims, charge backs and denied claims.
- Maximize claim eligibility.
- Other duties as required.

**Requirements**:

- Post secondary diploma/degree or equivalent experience.
- Service/Internal Advisor experience is considered an asset.
- Previous experience with scheduling in an automotive environment.
- Strong organizational skills with the ability to multitask.
- Basic knowledge of or ability to understand the mechanics of a vehicle.
- Ability to set effective and efficient time schedules.
- Ability to prioritize workflow.
- The desire to provide a high level of customer service.
- Strong interpersonal and relationship-building skills- Valid G License with Clean Drivers Abstract
- Clear Criminal Background Check

**Here’s what we offer**:

- Fun work environment and excellent company culture.
- A very competitive pay plan with exceptional earning potential.
- With 6 locations in the Automotive Group across Ontario, there is an incredible opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff, to ensure the success of new members.
- Group Health/Dental/Life/LTD Insurance

Group RRSP Matching program

**We appreciate all who apply, only those considered for an interview will be contacted.

  • Client Advisor Intern

    5 days ago

    London, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Parts Advisor

    3 weeks ago

    London, Canada Rafih Auto Group Full time

    Parts Advisor Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Essex area! To do this, Oakridge Ford is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an...

  • Parts Advisor

    4 weeks ago

    London, Canada Oakridge Ford Full time

    Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is a proud member of Rafih Auto Group and is looking to grow and expand its business in the London Area! To do this, Oakridge Ford is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to...

  • Controls Administrator

    4 weeks ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: **We are Canada Life** Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the...

  • Equity and Transformational Change Advisor

    4 weeks ago

    London, Canada Fanshawe College Full time

    First Section **Posting Number** - 41334**Requisition Title** - Equity and Transformational Change Advisor**Internal Posting Closing Date** **External Closing Date** - 05/01/2024**Open Until Filled** - No**Campus Location** - London**Department** - Equity, Diversity, and Inclusion (EDI)**Employment Group** - Support**Pay Details** - $41.12 per hour**Hours...

  • Leadership Recruitment Advisor

    4 weeks ago

    London, Canada Victoria Hospital Full time

    **Posting Period**: London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that...

  • Administrative Assistant

    4 weeks ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Intern

    4 weeks ago

    London, Canada Cintas Full time

    **Requisition Number**: 162583 Cintas is seeking an Intern to participate in a program designed to provide comprehensive knowledge across all areas of our business, as well as the professional services industry. The goal is to expose the Intern to our different departments. The Intern experience combines hands-on training with the opportunity to interact...

  • Technical Services Officer

    7 days ago

    London, Canada Ministry of Transportation Full time

    If you have a varied and extensive background in road maintenance and construction, and are service-oriented, then consider this opportunity to advance your career with the Ministry of Transportation. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and...

  • Operation Coordinator

    4 weeks ago

    London, Canada SITECH Mid-Canada Ltd. Full time

    Operations Coordinator We have an immediate opening for an Operations Coordinator, working out of our London location. This location is a constantly busy, quickly growing facility that operates with a goal-oriented and customer-driven team. **Key Responsibilities** - Invoicing - daily rental invoicing, cycle billing, over the counter sales, machine install...

  • Parts & Service Coordinator

    5 days ago

    London, Canada Battlefield Div of Toromont Ind Ltd Full time

    **Parts & Service Coordinator** We have an immediate requirement for a **Parts and Service Coordinator** in our London location. This is a fast-paced, team-oriented branch that places a strong emphasis on customer satisfaction. The parts and service coordinator is an important position within our service department, not only ensuring that we have the...

  • Commercial Banking Advisor

    1 week ago

    London, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryWhat is the opportunity? By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of the Client Relationship Team in a results-oriented environment in collaboration with Relationship Managers, Treasury Solutions, Service Advisors and other...

  • Actuarial Intern

    7 days ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: Canada Life, one of Canada’s leading life insurance and financial services companies, is seeking individuals for our **_Actuarial Intern (Post-graduation)_** program. This program is aimed at applicants with a post-secondary degree who are looking to enter the actuarial field. Applicants must demonstrate a commitment to passing...

  • Client Advisor Intern

    4 days ago

    London, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Parts Coordinator

    2 weeks ago

    London, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    **Parts Coordinator** Battlefield Equipment Rentals (a division of Toromont Industries Ltd.) one of Canada’s premiere Construction Rental Companies presently requires _**Parts**_**Coordinator**_ at our **London **location. We have an immediate requirement for a **Parts Coordinator** at our London location. This is a fast-paced, team-oriented branch that...

  • Senior Municipal Financial Advisor

    6 days ago

    London, Canada Ombudsman Ontario Full time

    Do you want to contribute in building resilient and fiscally sound municipalities in Ontario? Do you possess strong financial and relationship management skills with keen political acuity? Then consider joining our team of dedicated professionals at the Municipal Services Office Western Region! You will work alongside municipalities and Ontario's municipal...

  • Client Advisor Intern

    5 days ago

    London, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Client Advisor Intern

    2 days ago

    London, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Client Advisor Intern

    6 days ago

    LONDON, Canada Royal Bank of Canada Part time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Commercial Banking Advisor

    2 weeks ago

    LONDON, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity? By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of the Client Relationship Team in a results-oriented environment in collaboration with Relationship Managers, Treasury Solutions, Service Advisors and other...