People and Culture Business Partner

6 months ago

Toronto, Canada Toronto Seniors Housing Corporation Full time

On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in comfort. On June 1, 2022, all 83 Toronto Community Housing Corporation (“TCHC”) seniors’ buildings transitioned to be managed by the new Toronto Seniors Housing Corporation. The new corporation will continue to be focused on meeting the needs of senior tenants through the Integrated Service Model.

TCHC will continue to own the buildings and be responsible for major capital. TSHC will lease the buildings from TCHC and be responsible for minor capital and maintenance. TSHC will be entering into agreements for shared services where appropriate with TCHC and TSHC will be focused on tenant facing issues, including health and social supports.

Please be advised that this opportunity is for Toronto Seniors Housing Corporation and not Toronto Community Housing

In addition to a great job opportunity to help Toronto's Seniors live with dignity and safety, Toronto Seniors Housing offers:

- Competitive Benefit Package
- Defined Benefit Pension plan with 100% employer matching
- Three weeks paid vacation and four personal days
- Employee Assistance Plan
- Fitness Membership discount
- Annual Tuition Reimbursement

**Position Summary**

The People and Culture Business Partner is responsible for implementing and delivering a wide range of strategic and operational people and culture programs and services, providing people and culture advice and guidance in all areas of people and culture administration to assigned client groups as the first point of contact, and participates in people and culture business related initiatives.

**Responsibilities**

HR Advisory Services
- Respond to queries from assigned client groups and provides coaching and advice on a range of people and culture functions including talent acquisition, employee and labour relations, health and safety, training and development, policy and collective agreement interpretation and compliance, payroll and benefits, performance management, human rights complaints, harassment and workplace violence investigations, ensuring that all relevant legislated, collective agreement and policy obligations are met.
- Responsible for conducting thorough and effective interviews and workplace investigations, related to violations of company policy, employment laws and employee complaints, including making recommendations on outcomes and next steps.
- Interpret and evaluate client’s needs, identify, and make recommendations to mitigate risks, facilitates and/or manages problem solving and when required, presents alternative solutions and resolutions.
- Communicate corporate people and culture initiatives, policies, procedures, best practices/guidelines to clients/employees and supports clients in integrating people and culture processes, practices, and programs into their day-to-day business operations.
- Maintain knowledge of trends and changes in employment legislation, internal policies, and people and culture best practices to provide clients with practical guidance through people and culture management processes across the HR lifecycle.
- Lead talent acquisition strategies and processes including development of staffing plans, review and refinement of job design, job evaluation, implementation of end-to-end recruitment processes from posting to orientation and onboarding, vacancy monitoring, fixed term employee contract management, etc.
- Collaborate with our union partners to discuss and resolve employee/union complaints, grievances, and performance matters. Participates in Labour Management Meetings, grievances and arbitration as required.

People and Culture Initiatives
- Partner with the Senior Learning and Organizational Development Advisor and TSHC leadership to outline the organization’s people and culture goals, identify opportunities to improve processes and provide recommendations to build desired organizational culture and values, improve employee engagement and morale and boost performance.
- Participate in organization wide people and culture initiatives and long-term people and culture planning to support business priorities and objectives.
- Contribute to the design, development, optimization, and implementation of people and culture policies, including researching people and culture related issues and recommending procedures, processes, and other solutions.
- Provide recommendations on program execution at the client level.
- Support feedback processes and other employee input initiatives (e.g., Employee Surveys, etc.).
- Lead and/or actively participates in people and culture projects, aligned to key identified people and culture priorities.
- Contribute to the development of people and

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