Supervisor, Services for Educational Achievement

5 months ago

Edmonton, Canada Careers For Community Full time

**Mission: Empowering Teen Parents to Succeed**

**Vision: Teen Parent Families Thrive and Enrich our Community**

**Job ID: 24-005TERRA**

**Accountability**: Manager, Participant Programming

**Reports**: Services for Educational Achievement Workers, Youth Leadership, Post High School Transition, Expanding Hope Young Parent Support Worker, Services for Educational Achievement/Strengthening Hope Program Administrator.

**Job Overview**:
The Supervisor, Services for Educational Achievement provides supervision, accountability in programming, and active collaboration with both Terra and Braemar School leadership. We are looking for a leader to join our team who has demonstrated experience in direct supervision, team development, and change management as we embark to operate from both values-based, and reality-based leadership modalities. We are developing an environment that fosters effective, participant-based programming that supports wellbeing, develops empowerment, and eliminates barriers to educational success for expecting and parenting students. Essential to the success of the position is the willingness and aptitude to work as part of a team and the ability to thrive in a dynamic environment where opportunities are seized, and challenges are met positively.

**Job Conditions**:
This is a full-time position; 35 hours/week. Monday through Friday, however hours of work will vary based on the needs of the position and agency. This position may include mínimal, occasional evenings and weekends. The location of work is primarily at Braemar school, but also other Terra and community work sites.

**Key responsibilities**:

- Work collaboratively with all Terra staff and leadership, promoting a unified “Team Terra” approach.
- Schedule and host regular effective individual and team supervision with program staff that focuses on providing support, guidance, education, and constructive performance feedback.
- Complete annual Professional Growth Plans, providing regular goal-based coaching.
- Lead, model and mentor evidence-based innovations in team development, program delivery and collaborative work.
- Build accountability measures and clear expectations to ensure clarity of work responsibilities, timelines, and maintaining healthy work culture.
- Assist and support in the creation, monitoring and accountability in evaluative systems that measure the delivery of services.
- Participate in Human Resource tasks for the full lifecycle of employees, including, but not limited to, involvement the recruitment process, providing staff orientation and facilitating ongoing training.
- Ensure best practices of staff and program delivery through alignment to program logic models, accreditation standards, agency policy, strategic plan, and mission, vision and values.
- Provide clear, consistent communication to program staff to promote empowered, values-based alignment to Terra’s mission and vision.
- Plan and facilitates community of practice for staff team to ensure alignment and emerging practices are being discussed and applied to the participant work.
- Coordinate with Supervisor team and Manager to plan, prepare, and facilitate team supervisions, meetings, staff team development, and professional development opportunities.
- Promote standards and accountability with administrative tasks, including but not limited to, maintaining participant files, auditing case management, monthly reports, staff approvals, Critical Incident reporting, Occupational Health and Safety documentation, staff documentation, and supporting Manager, Participant Programs gather participant data and narratives for reporting.
- In consultation with Manager, plan, initiate, coordinate program activities that will fulfill the agency mission.
- Actively promote Terra Centre’s programs and services, providing leadership and participation in Terra meetings, committees, and events.
- Attend, participate, and represent Terra in various community or partner meetings, as assigned, to build and maintain relationships with external partners and collaborators.
- Be an ambassador of Terra, our mission, vision, values, strategic goals, and code of honour.

**Qualifications**:

- A Degree or Diploma in the field of human/health services or community development.
- A minimum of 3 years of formal supervisory experience and strong skill sets related to developing, supporting, coaching, guiding, and evaluating staff.
- School-based experience with social-ecological, strength-based, and participant focused lens is considered an asset.
- A valid driver’s license and a reliable vehicle.
- Clear Criminal Record Check and Child Intervention Check dated within 90 days of start date.
- Ability to work flexible hours if required.

**Knowledge and Abilities**:

- Demonstrated commitment to building and maintaining effective teams.
- Excellent verbal and written communication skills.
- Proven excellence in building authentic relationships with participants, staf

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