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Program Supervisor

1 month ago

Edmonton, Canada Edmonton Integrated Services Full time

**Program Supervisor: Community Support Program**

Edmonton Integrated Services (EIS) is committed to promoting the development and well-being of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community and to promote inclusive living. We achieve this by providing a variety of services through our dedicated staff community, like you.

We are looking for a highly motivated and committed leader to join our Community Support Program as a **Program Supervisor.** If you feel you can make a real difference to the individuals we support, by adding value to people’s lives and working with them to achieve their goals then this role is for you.

As a **Program Supervisor** (Team Leader) you will incorporate front-line supervisory functions and direct support/service responsibilities. A key responsibility is training and support for other, less-experienced direct service staff.

To succeed as a **Program Supervisor, **you should be able to demonstrate the ability to:

- Supervise staff in various situations to ensure effective and efficient implementation of policies and procedures
- Act as the team resource for information on relevant policies, procedures, legislation, and regulations
- Act as the principal liaison between staff and senior program management
- Build strong relationships with Guardians, Client Service Coordinators, Trustees, and other general service practitioners, as required
- Contribute to the development and management of team scheduling
- Participate in the community to encourage and support community options
- Recruit new employees and conduct orientations of the agency and the program
- Participate in development of Individual Service Plans, Positive Behavior Approaches and Risk Plans
- Attend Psychiatric and medical appointments
- Provide support and feedback with support workers required documentation, monthly summaries, critical incident reports and medical reports
- Provide support and consultation as required to the afterhours On-Call Supervisor for your teams
- Coordinate monthly team meetings to ensure programmatic compliance

**You will bring**:
**Formal Education**: Post-Secondary diploma/degree in Social Services, Community Rehabilitation, Disability Studies, or a related field.

**Experience**: 2-3 years’ experience supporting individuals in a community setting. Experience dealing with adults with complex needs, developmental disability, mental health concerns and behaviors of concern is a must. 2 years of supervisory/administrative experience is required.

**Hours**: The hours are mainly Monday-Friday 8:30 - 4:30pm but flexibility is required as some night/weekend hours are required.

**Knowledge, Skills, Abilities**:

- A positive attitude and belief that with specialized supports individuals can develop skills towards participating in their communities
- Demonstrated supervisory, leadership and team building skills
- Demonstrated ability to work effectively in a team
- oriented work environment
- Excellent communication skills
- Must be able to identify issues, set priorities and implement an appropriate plan of action
- Well-developed reporting and computer skills

**Other Necessities**:

- You will need to have a reliable vehicle with personal liability insurance with a minimum coverage of two million ($2,000,000.00)

**Why join our team?**

We offer a unique and exciting work environment, where you have the opportunity every day to make a positive impact on our individual’s lives. We want to encourage you to do your best, so as a full-time permanent employee of EIS you can look forward to:

- A competitive starting salary based on your skills and experience
- A comprehensive Group Health benefits package, and company pension plan
- A wide range of learning and development opportunities in support of your personal and professional development goals.

**To Apply**:
Pay: $53,040.00-$57,948.80 per year

**Benefits**:

- Dental care
- Employee assistance program

Schedule:

- Monday to Friday
- On call

Work Location: In person