Customer Service Representative

3 weeks ago


Edmonton, Alberta, Canada Sky Aries Educational & immigration Services Inc. Full time
Job Description:

We are seeking a highly organized and communicative Customer Service Representative to join our team at Sky Aries Educational & immigration Services Inc. As a key member of our customer service department, you will be responsible for providing exceptional support to clients and the public, ensuring their needs are met with professionalism and courtesy.

Responsibilities:
  • Respond to client inquiries and concerns via phone, email, or in-person
  • Provide accurate and timely information to clients regarding company services and policies
  • Resolve client complaints and issues in a fair and efficient manner
  • Maintain accurate records of client interactions and correspondence
  • Collaborate with colleagues to achieve team goals and objectives
Requirements:
  • High school diploma or equivalent required; post-secondary education an asset
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in MS Office applications, including Word, Excel, and Outlook
Benefits:
  • Competitive salary: $45,000 - $60,000 per annum
  • Ongoing training and development opportunities
  • Flexible work arrangements, including remote work options
  • A dynamic and supportive team environment
Working Conditions:
  • Full-time position, 30-40 hours per week
  • English language required


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