Customer Service Professional

3 weeks ago


Mississauga, Canada ATS Traffic Group Full time

**Location**: Mississauga, ON.

**Status**: Full-Time (40 hours per week); Monday - Friday, 8 AM - 4:30 PM.

**Reports To**:Branch Manager

**About ATS Traffic**

ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Winnipeg and Ontario.
- **Do What’s Right**:

- **Our People Matter**:

- **Trust Through Teamwork**:

- **Striving for Excellence**

**About the Position**

ATS Traffic is currently looking for a Customer Service Professionals (CSP's) to join our Sales Team in the Mississauga branch This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting.

**Responsibilities**
- Data Entry: accurately processing quotes, orders, jobs and tickets for customers in TCR and SalesPad
- Answer and direct all incoming calls, greet walk-in customers
- Handle inquiries for quotes, orders, deliveries and pick-ups, as well as customer concerns
- Invoicing rental customers promptly
- Promote new products to existing customers- Create Sales & Rentals quotes, orders
- Build and maintain customer relationships
- Take payment on cash sales

**Qualifications**
- Someone who is personable, positive and always willing to assist customers
- Customer service training and/or courses are an asset.
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
- Strong verbal and written communication skills are required.

**Why Choose ATS Traffic?**

We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Other perks include:

- **RRSP Matching Program**:

- **Health Spending Account and Healthy Lifestyle Spending Account**:

- **Competitive benefits package**:

- **Regular company events like barbecues and holiday parties



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