Front Desk Agent

3 weeks ago


Ottawa, Canada Hilton Garden Inn Ottawa Airport Full time

Job description

Department: Front Desk

Position: Part time Guest Service Agent

Hours: Evenings/ Weekends & Holidays. Shifts are between 2:45 pm & 11:15 pm

Report to: Front Office Manager, Assistant Front Office Manager

Qualifications include but are not limited to:

- Must be bilingual
- Must have a minimum of 3-6 months customer service experience
- Willing to be scheduled as needed & as the need arises
- Comfortable with computers and phones.
- Must have the ability to express themselves diplomatically with staff and guests
- Must be able to work and communicate in a professional and ethical manner with colleagues assisting where necessary to achieve and maintain standards.
- Must demonstrate the ability to independently solve problems
- Must be able to work & concentrate in a high volume area
- Must be efficient, well organized and able to handle multiple tasks
- Possess a commitment to guest service

Starting Date: February 2023

Wage $18.85/hr. as per C.A

**Job Types**:Part-time, Permanent

**Job Types**: Part-time, Permanent
Part-time hours: 16-24 per week

**Salary**: $18.85 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability

**Experience**:

- Customer service or hotel: 3 years (required)

**Language**:

- French (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location


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