Operations Training Specialist
6 months ago
**What you’ll get to do**:
- Administer, configure, and manage Yardi, Property Vista and RentSync systems to align with our business needs.
- Maintain user access, security settings, and system integrations with a focus on operational efficiency and data integrity.
- Develop, customize, and generate insightful reports to aid in decision-making.
- Design and implement comprehensive training programs tailored to various user levels within the organization, ensuring all staff are proficient in using these systems.
- Conduct regular training sessions, workshops, and one-on-one coaching for new and existing staff.
- Develop training materials, manuals, and documentation that are easily understandable and accessible.
- Stay abreast of updates and new features in relevant systems, incorporating these into training modules and system usage.
- Provide ongoing support and advanced troubleshooting for system-related issues.
- Collaborate with IT and other departments to enhance system functionality and user experience.
- Evaluate the effectiveness of training programs, making adjustments as necessary to improve outcomes.
**Who you are**:
- Bachelor’s degree in Information Technology, Business Administration, Real Estate, or a related field.
- Experience in adult education with a minimum of 3 years of experience in training on relevant systems.
- In-depth knowledge of property management processes and real estate operations.
- Exceptional training and communication skills, with a proven ability to teach complex systems in an understandable manner.
- Strong analytical, problem-solving, and documentation skills.
- Ability to work independently and as part of a team in a dynamic environment.
- Proficiency in Microsoft Office Suite and a strong aptitude for learning new technology.
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
Work Location: In person
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