Operations Supervisor
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: 5 years or more
**Work setting**:
- Restaurant and food service
**Tasks**:
- Requisition or order materials, equipment and supplies
- Co-ordinate activities with other work units or departments
- Consult with clients after sale to provide ongoing support
- Resolve product and service related problems
- Inspect kitchens and food service areas
- Ensure that food and service meet quality control standards
- Conduct training sessions
- Conduct performance reviews
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Maintain inspection records and complete inspection reports
- Resolve work problems and recommend measures to improve productivity
**Supervision**:
- Working groups
**Type of product**:
- Food and food products
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- Database software
- Point of sale system
**Area of work experience**:
- Food services
**Area of specialization**:
- Operations management
**Security and safety**:
- Driver's validity licence check
- Driving record check (abstract)
**Transportation/travel information**:
- Valid driver's licence
- Own transportation
- Parking paid by employer
**Work conditions and physical capabilities**:
- Fast-paced environment
- Tight deadlines
- Attention to detail
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Ability to multitask
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Gasoline paid
- Mileage paid
**Other benefits**:
- Free parking available
- Travel insurance
**Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:
- Offers on-the-job training tailored to youths
- Offers mentorship, coaching and/or networking opportunities for youths
- Provides awareness training to employees to create a welcoming work environment for youths
**Support for Veterans**:
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
**Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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