Customer Service Advisor

3 weeks ago


Concord, Canada A-Protect Warranty Corporation Full time

**Customer Service Representative - Auto Warranty**

**Duties**:

- Provide exceptional customer service by assisting customers with inquiries, concerns, and complaint
- Edit, update and review files in database
- Upsell products and services to customers based on their needs and preferences
- Process cash transactions accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction

Skills & Experience:

- Previous experience in a customer service telephone role is preferred
- Attention to detail
- Mechanical knowledge or experience in automotive knowledge is a plus
- Strong customer service

**Salary**: From $18.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Concord, ON L4K 1Z8 (required)

Ability to Relocate:

- Concord, ON L4K 1Z8: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-04



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