Salesforce Business Analyst

6 months ago

Toronto, Canada UST Full time

**Salesforce Business Analyst**

**Associate II - Business Analysis
**Who we are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

**You Are**:
UST is looking for a strong BA to work with the clients, develop requirements and translate them into Stories and create test cases.

**The Opportunity**:

- Work with clients and end users to gather, understand, and define business requirements
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
- Collaborate with developers to test and verify that solutions will meet the business requirements Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

**What you need**:

- 7+ years experience using Salesforce to develop client or business solutions
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)
- Hands on experience configuring Salesforce, including workflows, validation rules, and security controls
- Proven ability leveraging analytical and problem-solving skills in a fast paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Presentation, communication (written and verbal) skills, and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience soliciting, gathering, and analyzing user input and requirements
- Experience documenting user stories and creating to-be process flow diagrams
- Experience collaborating with business stakeholders
- Experience on a Salesforce implementation through the full Software Development Lifecycle Salesforce Certified Platform App Builder

**What we believe**:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.

**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.

**Integrity**:
We honor our commitments and act with responsibility in all our relationships.

**Equal Employment Opportunity Statement
**UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

LI-VK3

  • Business Analyst, Support Strategy

    5 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Treasury Analyst

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Operations Analyst

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Collections Analyst

    5 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Business Analyst

    6 months ago

    Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. **We are currently seeking competent individuals to fulfill the role of Business...

  • Salesforce Business Analyst

    2 days ago

    Toronto, Ontario, Ontario, Canada Infotek Consulting Services Inc. Full time

    • Business Group: Commercial Global Engineering team is seeking a Business Systems Analyst specializing in Salesforce, who will be responsible for ideation support, design, development, and implementation of software to ensure continuous improvement and evolution in the Business Banking Salesforce ecosystem. • Project: The team is looking for a...

  • Partner Business Operations Analyst

    5 months ago

    Toronto, Canada Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Contracts Analyst

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Global Affairs Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Business Analyst

    5 days ago

    Toronto, Canada Atlantis IT group Full time

    **ROLE : SALESFORCE BUSINESS ANALYST** **LOCATION : TORONTO,ON** **JOB DESCRIPTION**: ? Hands-on experience supporting Salesforce CRM platform using Financial Service Cloud and Salesforce Marketing Cloud.? 3 - 5 years working as a Business Analyst with proven experience in agile delivery, in the area of requirements management on large and complex...

  • Credit & Collections Analyst

    5 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Business Analyst

    6 months ago

    Toronto, Canada CB Canada Full time

    Salesforce Business Analyst/Administrator On behalf of our client, PROCOM is looking for a Salesforce Business Analyst/Administrator. Salesforce Business Analyst/Administrator – Job Description Salesforce Business Analyst professional that requires both strong business acumen and advanced understanding of Salesforce. Provide strategic salesforce advice,...

  • Credit & Collections Analyst

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Global Gsi Analyst

    5 months ago

    Toronto, Canada Salesforce Full time

    Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Business Analyst

    4 days ago

    Toronto, Canada Atlantis IT group Full time

    **Role name**: Business Analyst **Role Description**: ? Hands-on experience supporting Salesforce CRM platform using Financial Service Cloud and Salesforce Marketing Cloud.? 3 - 5 years working as a Business Analyst with proven experience in agile delivery, in the area of requirements management on large and complex projects? Experience with Wealth and or...

  • Corporate Marketing Analyst

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Quote to Cash Strategy

    6 months ago

    Toronto, Canada Salesforce Full time

    Job Category Program & Project Management Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Salesforce Business Systems Analyst

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Salesforce Business Systems AnalystCB Canada is seeking a highly skilled Salesforce Business Systems Analyst to join our team. This position requires a deep understanding of Salesforce and its applications in a business setting.Key Responsibilities:Provide strategic guidance on Salesforce best practices and processes.Deliver solutions that enhance the...

  • Salesforce Business Analyst

    1 month ago

    Toronto, Canada Peninsula Canada Full time

    Salesforce Business Analyst Toronto downtown based – City Centre. This is an on-site position.  Peninsula Employment Services Limited (“Peninsula”) is a provider of external human resources solutions, including employment relations advice, health and safety advice and legal support, to small and medium-sized businesses located...

  • Sr. Salesforce Business Analyst

    4 weeks ago

    Toronto, ON, Canada Fujitsu Full time

    We are looking for a highly effective Sr. Salesforce Business Analyst to join our Salesforce Practice. The Sr. Salesforce Business Analyst will be responsible for Salesforce project implementations using Agile methodology. This role will be responsible to design and deliver multi-cloud solutions on the Salesforce Platform that deliver the optimal business...

  • Salesforce Business Systems Analyst

    3 months ago

    Toronto, Canada InfoTek Consulting Full time

    **Salesforce Business Systems Analyst - JOB-27177** Prospective Start Date: 03 Sep 2024 Prospective End Date: 03 Sep 2025 Location: Toronto ON , Physical Presence: Hybrid - 3 days per week in office We are seeking a motivated and experienced Business System Analyst with Salesforce expertise to join our dynamic team. In this role, you will leverage your...