Field Service Specialist

6 months ago

Ottawa, Canada Thales Full time

Location: Canada_Remote, Canada

Chez Thales, nos collaborateurs créent des solutions qui permettent aux deux tiers des avions de décoller et d’atterrir en toute sécurité. Nous concevons des systèmes de divertissement en vol qui captivent 50 millions de voyageurs chaque année. Nous mettons aussi au point l’avionique dont sont dotés les plus grands avions commerciaux au monde. De plus, nos simulateurs permettent de former la prochaine génération des pilotes d’avions de chasse et de transport ainsi que des pilotes d’hélicoptères de recherche et de sauvetage. Enfin, grâce à leur étroite collaboration, les membres de notre équipe aérospatiale font toute la différence.

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

**Field Service Specialist**

**Toronto On-site**

**Position Summary**
- The Field Service Specialist is the Maintenance Engineering focal and is responsible to provide maintenance recommendations and technical assistance to both internal and external Line Maintenance teams on Thales IFEC System as it relates to operation, maintenance and troubleshooting. _
- The Field Service Specialist may be exposed to more than one of Thales’ IFEC system installed and will have to learn how to support a wide variety of systems installed on common commercial jetliners._

**Key Areas of Responsibility**
- _Provide IFEC Maintenance and Troubleshooting expertise (remotely or onsite) to Airline Line Maintenance teams_
- _ Participate to system installation and retrofit activity on aircraft (including witnessing or running SIP or GFTP)_
- _ Provide field support (including maintenance calls, customer support request,.) to help the timely dispatching of Aircraft with high level of IFEC system performances and customer satisfaction-Investigate critical in service event (e.g. executive complaints, extended dark flights, etc.) and lead event to a resolution_
- _ Provide, back office, Maintenance recommendations for non performing or Chronic aircrafts.Identify systemic issues based on repetitive maintenance actions performed, feedback or reports from key stakeholders (including customer, cabin crew, line maintenance, engineering, etc.)_
- _ Create, Update and Validate Technical Maintenance or Installation Data (MPD, AMM, SBs, SIP/GFTP), Prepare and distribute activity report to key stakeholder (e.g. PM, customer, executive management,)_
- _ Provide feedback and inputs for improvements of monitoring tools (ground tool, parser, on wing tool) and processes, Will have to consistently learn and train on new products, new functions and performance issues by working closely with applicable departments such as Customer Support Engineering, Central Operations, Customer Programs and Repair Stations._
- _ Maintains the ability to travel on short notice to customer locations worldwide.Maintains a preparedness, and valid passport, for extended periods away from home location domestically or abroad._
- _ The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job._

**Minimum Qualifications**
- _ High School Diploma or General Education Development (GED) Diploma minimum-A.S. degree or equivalent amount of directly related experience preferred_
- _ Has 2-4+ years’ experience in troubleshooting / investigating technical issues (hardware or software)_
- _ Must be able to read and interpret documents such as technical publication, flight line procedure, safety rules, operating and maintenance instructions, and procedure manuals. Must be capable of interpreting mechanical and electrical wiring diagrams._
- _ Must be contactable outside of normal office hours to provide technical support to the organization on an “on-call” basis. The demand of the installation may require flexible and or extended work hours to meet the release of the aircraft. Work shifts may vary including nights - flexibility required._
- _ Will have to be on the road for extended periods of time and to cope with and respect foreign customs and cultures.Will be required to travel to different Maintenance Repair Overhaul facilities as the needs of the service dictates, some locations may be in an unstable political environment. _
- _Must have a Valid Passport and the ability to travel outside the country in which the position is located-_**_Trav

  • Field Services Support Specialist

    6 months ago

    Ottawa, Canada MMIST Full time

    **Field Services Support Specialist** Ottawa, ON Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness System,...

  • Junior Field Service Specialist

    7 months ago

    Ottawa, Canada Thales Full time

    Location: Canada_Remote, Canada Chez Thales, nos collaborateurs créent des solutions qui permettent aux deux tiers des avions de décoller et d’atterrir en toute sécurité. Nous concevons des systèmes de divertissement en vol qui captivent 50 millions de voyageurs chaque année. Nous mettons aussi au point l’avionique dont sont dotés les plus grands...

  • Field Services Support

    7 months ago

    Ottawa, Canada MMIST Full time

    **Field Services Support & Logistics Specialist** Ottawa, ON Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational...

  • Field Sales Specialist

    7 months ago

    Ottawa, Canada Aramark Full time

    The Field Sales Specialist is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. The Field Sales Specialist is responsible for gathering client intelligence prior to the first appointment and building a program...

  • Environmental Land Management Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Ontario Public Service Full time

    Job SummaryWe are seeking a skilled Environmental Land Management Specialist to join our team in the Ontario Public Service.Key ResponsibilitiesTo work on-site, managing and maintaining environmental land resources.Experience in this field is an asset, but not required.Benefits PackageThis role offers a comprehensive benefits package, including:A competitive...

  • Administrative Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Ontario Public Service Full time

    Work for the Ontario Public Service">We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Ontario Public Service.">This role will provide administrative support to various teams, including preparing documents, managing files, and performing data entry tasks.">The successful candidate will have...

  • Senior Fielding Support Specialist

    2 months ago

    Ottawa, Canada Versaterm Full time

    p>Who We Are For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction,...

  • Field Installation Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Kevin Full time

    We are looking for a motivated individual who is committed to delivering exceptional customer service and collaboration within our dedicated team. Knowledge of exterior product installations, siding/soffit & fascia/James Hardie, and various aluminum work would be an asset.Our ideal candidate will have the ability to work independently and as part of a team...

  • Multilingual Territory Sales Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Encore Field Marketing Solutions Inc Full time

    Estimated salary range: $45,000 - $60,000 per year.About the RoleThis is an exciting opportunity to join Encore Field Marketing Solutions Inc as a Multilingual Territory Sales Specialist. As a key member of our team, you will be responsible for identifying business development opportunities and driving sales within a designated geographical territory.We are...

  • Business Development Representative

    3 weeks ago

    Ottawa, Canada Field Effect Full time

    Field Effect is growing and looking for their newest Business Development Representative (BDR) to drive new business for our Managed Detection & Response solution. As the first sales touchpoint, you will generate opportunities through marketing-qualified leads and proactive outbound efforts. BDRs play a key role in building the partner pipeline and...

  • Field Sales Performance Specialist

    3 weeks ago

    Ottawa, Ontario, Canada White Cap Canada Inc. Full time

    White Cap Canada Inc. OpportunityWe are seeking a highly motivated Field Sales Performance Specialist to join our team in White Cap Canada Inc. This is an exciting opportunity for a sales professional to maximize sales targets within an assigned territory, working in a team environment to support field sales and manage all sales activities.Key...

  • Retail Sales and Merchandising Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Encore Field Marketing Solutions Inc Full time

    Company OverviewWe are Encore Field Marketing Solutions Inc, a leading provider of sales and marketing solutions for top brands. Our client, General Mills, is a global food company with iconic brands like Cheerios, Betty Crocker, and Blue Buffalo Pet Foods.Job SummaryWe are seeking a highly motivated Retail Sales and Merchandising Specialist to join our team...

  • Hydrogen Service Specialist

    2 months ago

    Ottawa, Canada Plug Power Inc. Full time

    **Service Specialist (H2)**: **Department**:Field Service **Location**:Onsite at our Amazon YHM2 customer site in Cambridge, Ontario. **Position Summary** The Service Specialist - H2 is responsible for providing after-market service and support of Plug Power’s, GenFuel hydrogen utility infrastructure at customer sites. The role requires highly adept...

  • Field Services Engineer Specialist

    3 weeks ago

    Ottawa, Ontario, Canada BioTalent Full time

    **About the Role:**We are seeking a highly skilled Field Service Engineer II to join our team at BioTalent. This is a unique opportunity to work with cutting-edge medical equipment and provide exceptional service to our customers.About You:To be successful in this role, you will need to have a strong background in mechanical, electromechanical, and...

  • Field Service Representative

    4 months ago

    Ottawa, Canada Stryker Canada ULC Full time

    Work Flexibility: Field-based At Stryker we strive to make Healthcare better. This is done by providing our customers with the best equipment and service. The environment and culture for this role is fast-paced and you’ll be constantly on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers and...

  • Intermediate Bilingual Property Field Claims

    2 months ago

    Ottawa, Canada Intermediate Bilingual Property Field Claims Adjuster, HYBRID (Ottawa, ON) Full time

    Company: Intermediate Bilingual Property Field Claims Adjuster, HYBRID (Ottawa, ON) - Job Description- We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team!- Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of professional...

  • Field Service Representative

    4 months ago

    Ottawa, Canada Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Field Service Technician

    4 months ago

    Ottawa, Canada R2 Gaming Inc. Full time

    **Job Title: Field Service Technician** **Location: Eastern Ontario or Quebec** The Field Technician is responsible for planning and executing technical services in the field. A focus on customer service, exemplary project execution, organizational skills as well as first rate customer satisfaction are primary requirements for this position. Upholding the...

  • Field Marketing Specialist

    7 months ago

    Ottawa, Canada Red Bull Full time

    The Field Marketing Specialist (FMS) is primarily responsible for driving Red Bull’s marketing strategies through the management of consumer promotion programs: specifically, Student Marketeers and the collegiate universe, building relevance and driving trial throughout the region. In addition, the FMS execution of specific Red Bull projects, maintaining...

  • Detection Specialist

    3 months ago

    Ottawa, Canada Parliamentary Protective Service Full time

    Parliamentary Protective Service - Interior Operations (Detection) Ottawa (Ontario) ZZ-TRA-00 - The position is at the PDS-05 group and level. The salary is based on a 35-hour work week. $60,639 to $79,797 (Salary under review) For further information on the organization, please visit Parliamentary Protective Service **Closing date: 6 October 2024 - 23:59,...