IT Services Coordinator/data Entry

6 months ago


Victoria, Canada Tecnet Canada Inc Full time

**About the Company**

Tecnet is the longest operating computer services company in Canada. We have two major support centres in Victoria and Vancouver, plus 35 Authorized Service Centres throughout British Columbia, servicing dozens of urban and rural communities.

We tailor our services to each client no matter what the company size, current network infrastructure and current hardware. Our customer-focus approach ensures we are always working at developing the right solutions for all of our customers’ varied needs.

**Overview**

**This position is predominantly data entry.**

**Skills required**
- Efficient and accurate data-entry/typing skills
- Strong verbal, written and comprehension skills using the English language
- Excellent Customer Service skills
- Ability to prioritize and manage time efficiently
- Self motivated, a quick learner and take direction well
- Strong ability to multi-task
- Ability to think critically and problem solve
- Must pass criminal record check (CPIC)

**Responsibilities**
- Provide first response phone, electronic and in-person customer service
- Provide quotes for parts and services
- Respond to escalated tickets from clients
- Assist other teammates as needed
- Generate service requests from various sources
- Update service records for Technicians in numerous interfaces
- Keep regular communication with supervisor on any issues, challenges or escalations
- Provide timely communication with end users on ticket updates and status
- Collaborate with other Service delivery teams to ensure end-to-end customer satisfaction is achieved on all activity

**Necessary Experience**
- Customer relationship management
- Databases
- Organizational skills
- Administrative
- Microsoft Office
- Team work

**Job Types**: Full-time, Permanent

Pay: From $38,500.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you available Monday to Friday for a 40 hour work week?

Work Location: In person



  • Victoria, Canada Tecnet Canada Inc Full time

    **About the Company** Tecnet is the longest operating computer services company in Canada. We have two major support centres in Victoria and Vancouver, plus 35 Authorized Service Centres throughout British Columbia, servicing dozens of urban and rural communities. We tailor our services to each client no matter what the company size, current network...

  • Data Entry Clerk

    2 months ago


    Victoria, Canada Liquor Plus Full time

    **Liquor Plus offers**: - Extended Health Benefits through Sunlife - RRSP Matching - Employee Assistance Program - 20% Discount at all 8 locations - a $200.00 Health and Wellness benefit & more! **SUMMARY** The Data Entry Clerk is responsible for a mix of Inventory Product Control and Basic Office Administration related duties. LBOSS is the primary...


  • Victoria, Canada Max Natural Foods, Inc - "MaxFrut" Full time

    **Job Summary**: As a Data Entry Specialist/Customer Service representative at Max Natural Foods, Inc., you will play a critical role in ensuring accurate and efficient entry of sales orders, customer information, and other relevant data. You will also provide top-notch customer service by responding to inquiries, processing orders, and ensuring customers...

  • Data Entry Operator

    7 months ago


    Victoria, Canada Esquimalt Chevron Town Pantry Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train - or equivalent experience **Tasks**: - Receive and register documents for data entry - Enter data according to specified format - Verify accuracy and completeness of data **Type of data entry**: - Alpha-numeric **Work conditions and physical capabilities**: - Fast-paced...


  • Victoria, Canada PSC Natural Foods Ltd. Full time

    **Work setting**: - Private sector - Urban area - Business sector **Tasks**: - Enter data according to specified format - Verify accuracy and completeness of data - Perform general office duties **Type of data entry**: - Alpha-numeric **Work conditions and physical capabilities**: - Fast-paced environment - Tight deadlines - Repetitive tasks -...

  • Office Administrator

    7 months ago


    Victoria, Canada Victoria Alarm Service Ltd Full time

    **Job description**: - Scheduling and managing appointments for technicians’ installations and service jobs - Recording details of customer correspondence daily - Entering in new customer data into various data bases as well as submitting permit forms for the alarm systems - Responsible for making changes to customers’ accounts daily - Manage and...


  • Victoria, British Columbia, Canada OutsourceHR Full time

    About the RoleWe are seeking a highly skilled Pharmacy Data Entry Specialist to join our team at OutsourceHR. As a Pharmacy Data Entry Technician, you will play a vital role in ensuring the accuracy and compliance of medication preparation.Key ResponsibilitiesMedication Accuracy: Verify prescriptions, maintain legal compliance, and uphold product quality...


  • Victoria, Canada Victoria Alarm Service Ltd Full time

    **We are a small local security alarm company looking to hire one Office Administrator and one Bookkeeper to complete our office team.** **Office Administration/Data Entry**: Job Summary: **Duties**: - Recording details of customer correspondence daily - Scheduling and mangin appointments for technicians' installations and service jobs - Entering in new...


  • Victoria, Canada Rivers Lawn & Garden Maintenance Full time

    '''Duties''' - Enter data into various databases and systems with a high level of accuracy and attention to detail - Maintain and update customer files and Accounts Payable records as needed - Track crew hours for payroll and billing - Assist with administrative duties as assigned - Utilize Quickbooks Online, AOS, Microsoft Excel to organize data - Monitor...


  • Victoria, Canada Maximus Full time

    Company Profile: Maximus Canada is an industry leader in the provisioning of products and services to support the delivery of government services in North America and internationally. With operations across Canada and around the globe, Maximus provides innovative, practical and meaningful solutions to help government programs and services function more...


  • Victoria, British Columbia, Canada OutsourceHR Full time

    As a Pharmacy Data Entry Specialist with OutsourceHR, you will play a vital role in supporting the success of our clients' internal customers and Associate-Owners. With this opportunity, you will gain valuable experience within the retail industry while contributing to the growth of a renowned national brand.This is an excellent chance to leverage your...


  • Victoria, Canada Emterra Group Full time

    **Who We Are** We are a dynamic, growth-oriented, and safety-focused company. Our organization has been deemed to be an “essential service” by providing collection and processing for Waste and Recycling that keep our communities clean and safe. With customer service and safety as our focus, we are looking for energetic and driven employees to support...


  • Victoria, Canada MAC'S HEATING Full time

    **Entry Level Office Clerk** **About the Role** **Job Scope**: - Organize, correlate and file paperwork. - Data entry - Reception - Answering phone - Creating internal memos for daily errands. - Schedule daily administrative activities - Willing to help train others as needed. - Various administrative duties - Vacation coverage Hours of the position will...


  • Victoria, Canada MAC'S HEATING Full time

    **Entry Level Office Clerk** **About the Role** **Job Scope**: - Organize, correlate and file paperwork. - Data entry - Reception - Answering phone - Creating internal memos for daily errands. - Schedule daily administrative activities - Willing to help train others as needed. - Various administrative duties - Vacation coverage Hours of the position will...

  • Data Manager

    7 months ago


    Victoria, Canada Biologica Environmental Services Ltd. Full time

    **Data Manager**_**_ **Summary** At Biologica, we're all about going above and beyond. Based in Victoria, BC, we're a family-owned aquatic biomonitoring company specializing in identifying organisms in freshwater and marine habitats to support environmental monitoring efforts. We're passionate about serving our clients and ensuring the success of our team,...


  • Victoria, Canada Daxtech IT Solutions Full time

    Daxtech IT Solutions is a people-centric IT firm in beautiful Victoria, BC. We are a vibrant community of professionals with ample growth opportunities. We actively seek to create an energizing workplace that brings out the best in all of us. We’re looking for a dedicated and organized Service Desk Coordinator to join our team. You’re a great fit if you...


  • Victoria, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...


  • Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Job Summary:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at beBee Professionals in Victoria, Canada. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer experiences and working in a fast-paced office environment.About the Role:The ideal candidate will have...


  • Victoria, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...


  • Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    About Provincial Health Services AuthorityWe're passionate about helping people and communities be healthy, active and connected.Our organization is at the forefront of healthcare in BC, providing a wide range of services that support the province's most vulnerable populations.We believe in rewarding our employees and helping them live healthy, active and...