Commercial Development Account Executive

1 week ago

Toronto, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
Challenging customers to disrupt and innovate. It has never been a better, more rewarding time to be in technology sales.

As Softchoice’s newest **Commercial Development Account Executive,** you help businesses seize the enormous opportunities of digital transformation. To do so, you challenge customers out of their comfort zone, while sustaining and strengthening our relationships along the way. Best of all, you do it all alongside one of North America’s most trusted technology services and solutions providers.

As a Commercial Development Account Executive, you are an essential player in achieving this company-wide vision. To help us get there, we invest in your potential, expecting you to constantly improve your game with training, education, and the resources available to you in the Softchoice community.

The Commercial Development Account Executive (CDAE) is a direct quota carrier, managing an average of 15-20 accounts in an assigned territory. The CDAE is responsible for overall account management and for maintaining the customer relationships with Softchoice to positively impact our Net Promoter Score (NPS). The CDAE is responsible to grow their accounts by understanding and aligning our capabilities to a Customer’s desired business outcomes and by positioning Softchoice as a trusted “go-to” strategic partner. The CDAE will be responsible for all aspect of account management including processing quotes and order and overdelivering on customers’ expectations.

**Our Customer Engagement Model**: This isn’t your typical sales job. With Softchoice, you lead with the customer at the forefront of everything you do, and consider selling to be a strategic partnership. You think differently about sales, and provide value by helping our customer bridge gaps in their business, and reach their goals through technology. You understand your customer's business thoroughly, to lead with personalized market insights, compelling cases for change and innovation, and help them see the path forward to success. Customer success, is our success.

**What you’ll do**:

- Responsible for strategic account planning, including industry research, competitive insight, and client forecasts
- Develop strong executive and C-level relationships with existing and prospective Softchoice clients
- Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting
- Leverage industry and Softchoice knowledge to identify client business problems and drive and influence resources to address those opportunities through the solution sale of Software, Hardware and Services
- Maintain strategic alignment with local vendor and distribution channel partnerships
- Keep updated on product and industry knowledge and attend product training as required
- Collaborate and engage with internal stakeholders and resources with specialty knowledge as required to satisfy the customers business objectives.

**What you’ll bring to the table**:

- 2+ years of experience in a business-to-business sales environment
- Experience in the technology industry preferred
- Experience navigating and understanding annual reports, financial data, and forecasting
- Solid business acumen and understanding of how to manage a sales funnel
- Understand solution selling and creating value for business clients.
- Demonstrate strong verbal, written, listening and presentation skills; with an ability to present complex solutions in a simple manner.
- Utilize strong problem solving, organizational and interpersonal skills
- High-level commitment to exceptional customer service and relationship building.
- A driven, self-motivated attitude with the ability to work individually and in a team environment.
- High School diploma or equivalent.

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

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