Assistant Manager

7 months ago


London, Canada Lush Handmade Cosmetics Full time

**Position**: Assistant Manager

**Hours**:40 Weekly

**Salary**:$48,700 annually

**Interview Plan**

**Ever wondered what** it's like behind the bubbles? #lushcareers**:
Lush North America has been creating fresh and handmade cosmetics for the past 20 years
- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

**We Offer**:

- A fun and funky store atmosphere where individualism is encouraged
- A 50% discount off all our products to keep you smelling and feeling fresh
- An unconventional retail structure to support your entrepreneurial spirit
- The opportunity for growth as Lush loves to promote from within

**Assistant Manager**

As Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

**Responsibilities**:
**Sales & Customer Experience**:

- Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
- Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
- Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
- Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

**Team Leadership**:

- Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
- Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
- Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
- Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
- Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
- Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

**Operational Excellence**:

- Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. - Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
- Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
- Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

**Qualifications**:
**Required**:

- 1-3 years managing or supervising in a retail environment
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills.
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty and ethical business
- Ability to work flexible hours to meet the needs of the shop including holidays, evening


  • Assistant Manager

    8 months ago


    London, Canada Guide Woodworking Full time

    Assistant Manager **Duties**: - Provide administrative support to the manager, including managing schedules, coordinating meetings, and handling correspondence - Assist in market research and analysis to identify trends and opportunities - Help with time management by prioritizing tasks and ensuring deadlines are met - Maintain organizational systems and...

  • Assistant Manager

    7 months ago


    London, Canada Silver Brush Painting Ltd. Full time

    Assistant Manager **Duties**: - Assist the manager in overseeing daily operations of the store - Provide excellent customer service and resolve customer complaints or issues - Assist in recruiting, hiring, and training new employees - Develop and implement training programs for staff development - Manage inventory and ensure stock levels are maintained -...

  • Assistant Manager

    7 days ago


    London, Canada Gauthier Auto Classiques Full time

    Our restaurant is looking for a highly motivated Assistant Manager who will be responsible for scheduling, running reports and communicating with our managers, as well as handling other tasks that may arise. This is an excellent opportunity for a super organized and detail-oriented professional with exceptional communication skills to immediately contribute...

  • Assistant Manager

    7 months ago


    London, Canada Al-Huda School Full time

    We're looking for an individual who is able to work closely with our management team to supervise, mentor and develop front counter employees. Ideally, our Assistant Manager will have experience with customer service and possess strong communication skills as well as an understanding of the restaurant industry. We're interested in hiring a charismatic and...

  • Assistant Manager

    6 days ago


    London, Canada Smart Fix Full time

    **SMART FIX IS HIRING!** The assistant manager provides management and day-to-day oversight of a retail store. Their duties may include leading a team of staff, opening and - **Assistant**_**Manager duties and responsibilities**:_ To succeed as an Assistant Manager, applicants need to be responsible and have acute attention to detail. They have important...

  • Assistant Manager

    3 days ago


    London, Canada DOT Furniture Full time

    The Assistant manager role is will aid the manager in overseeing all store operations and driving sales, key qualities include: - **Responsibilities**: - Sell home furnishings and patio furniture. - Provide excellent customer service and ensure customer service standards are exceeded. - Create visual displays in the store and maintain signage. - Support...

  • Assistant Manager

    7 days ago


    London, Canada Gauthier Automotive Full time

    The Assistant Manager is responsible for providing excellent customer service and maintaining a safe, clean restaurant interior. The Assistant Manager works directly with the full service staff and is in charge of creating schedules, making sure that legal regulations are met and covering shifts if necessary. The Assistant Manager will also be responsible...

  • Assistant Manager

    7 months ago


    London, Canada Global Hospitality Full time

    We are looking for an **Assistant Manager **with a background in entertainment venues! As an Assistant Manager, you will be responsible for ensuring the guests have an enjoyable experience while maintaining a safe and clean environment. **About You**: - Previous experience in a supervisory role within an entertainment venue - Strong leadership skills and...

  • Assistant Manager

    3 days ago


    London, Canada Gauthier Automotive Full time

    The Assistant Manager is responsible for providing excellent customer service and maintaining a safe, clean restaurant interior. The Assistant Manager works directly with the full service staff and is in charge of creating schedules, making sure that legal regulations are met and covering shifts if necessary. The Assistant Manager will also be responsible...

  • Assistant Manager

    7 months ago


    London, Canada MyHealth Centre Full time

    MyHealth is looking for a qualified and experienced Assistant Manager. The Assistant Manager will be responsible for overseeing the daily clinic operations, accounting functions, physician relations and team management. As an assistant manager they will oversee the implementation of companywide programs and timely reporting of clinic data. Embracing the...

  • Assistant Manager

    7 months ago


    London, Canada Healthy Planet Full time

    **Assistant Manager** **Job Duties** - Assist senior manager with employee recruitment, training and development- Provide direction, guidance and instruction to all store associates as required- Ensure store is maintained and consistently upheld to established standards- Create weekly staff schedules that adequately meet business needs- Create and analyze...

  • Assistant Manager

    1 day ago


    London, Canada DSW-Designer Shoe Warehouse Full time

    DSW is searching for an Assistant Manager! Do you have a love affair with shoes? Looking for Passionate, Driven, Enthusiastic and Shoe Loving individuals to join our Management Team! Our associates are what make us successful. Our culture is one in which we look to hire associates who exhibit our values of Honesty, Enthusiasm, Accountability and Respect....

  • Assistant Manager

    6 months ago


    London, Canada Crinoline Full time

    Responsibilities: - Assist the store manager in overseeing daily operations of the retail store - Provide exceptional customer service and ensure customer satisfaction - Train and supervise retail sales associates - Monitor and manage inventory levels to meet customer demand - Assist in creating and implementing sales strategies to achieve store targets -...

  • Assistant Manager

    5 days ago


    London, Canada Healthy Planet Canada Full time

    **(NEW LONDON LOCATION)** **Job Duties** - Assist senior manager with employee recruitment, training and development- Provide direction, guidance and instruction to all store associates as required- - Ensure store is maintained and consistently upheld to established standards- - Create weekly staff schedules that adequately meet business needs- - Create and...

  • Assistant Manager

    8 months ago


    London, Canada Moores Full time

    **Job Description**: **Position Title: Assistant Manager Reports To: Store Manager**: **Job Overview** As an Assistant Manager you are expected to follow the coaching and operational lead of your Store Manager. In the Store Manager’s absence, you are expected to lead the sales and operational performance of your store and staff through active coaching,...

  • Assistant Manager

    2 months ago


    London, Canada variety store Full time

    **Overview** **Responsibilities** - Assist the Store Manager in daily operations, including inventory management and administrative tasks. - Lead and motivate team members to achieve sales goals and maintain high standards of customer service. - Recruit, train, and develop staff to enhance their skills and performance. - Manage point-of-sale (POS) systems...

  • Assistant Manager

    7 months ago


    London, Canada London Islamic School Full time

    LIS provides an Islamic learning environment with a commitment of using modern day teaching pedagogy to cultivate an advanced and comprehensive academic program; fully compliant with the Ontario curriculum of studies. We are a K to 8 school with a wide array of resources designed to foster student achievement that will prepare our pupils to pursue higher...

  • Assistant Manager

    2 months ago


    London, Canada Back Road Cafe Full time

    **Responsibilities** - Assist the Store Manager in daily operations and staff management. - Supervise and train team members to ensure high performance and adherence to company policies. - Handle cashiering duties, including operating the POS system accurately. - Monitor inventory levels and assist with pricing strategies to maximize sales. - Provide...

  • Assistant Manager

    3 months ago


    London, Canada Sally Beauty Full time

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also...

  • Assistant Manager

    7 months ago


    London, Canada Savers Value Village Full time

    **Job Title: Assistant Manager**, CPC-Serviced Stores** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des _Valeurs_ (in Quebec) and Savers Australia._ **What you can expect**: - The opportunity to celebrate uniqueness. We are made up of people from many...