Assistant Manager

4 days ago

London, Canada MyHealth Centre Full time

MyHealth is looking for a qualified and experienced Assistant Manager. The Assistant Manager will be responsible for overseeing the daily clinic operations, accounting functions, physician relations and team management. As an assistant manager they will oversee the implementation of companywide programs and timely reporting of clinic data. Embracing the MyHealth Centre’s mission of treating each patient with dignity, care, respect and enthusiasm, they will ensure their team delivers patient care excellence and physician support.

Reporting to: Clinic Leader / Regional Leader

**About MyHealth Centre**

MyHealth Centre is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to MyHealth Centre’s 40 accredited locations for OHIP-covered cardiology, imaging, women’s health, telehealth, and sleep diagnostic services.

**Why join MyHealth? Here are 5 great reasons**
- Accredited Patient Care: We’re Ontario’s only independent diagnostic health facilities that are Accredited with Commendation. This achievement recognizes our continuous effort to provide shorter wait times for patients, faster report turnaround for referring healthcare providers, and the highest standard of infection prevention, cleanliness, safety, and comfort in our facilities.
- Canada’s Best Managed Companies: For 5 consecutive years, we’ve been selected among Canada’s Best Managed Companies. This is Canada’s leading business awards program, recognizing excellence in private, Canadian-owned companies.
- Great Place to Work: For 5 consecutive years, we’ve been certified as a Great Place to Work due to our congenial work environment, and the high level of pride and trust our team has for their leaders. We believe the quality of our patient care reflects the quality of our team of healthcare professionals.
- Consumer Choice Award: For 4 consecutive years, we’ve won the Consumer Choice Award for best Diagnostic Imaging Clinics in the Greater Toronto Area. The winners are the result of an in-depth consumer evaluation process that involves gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms.
- Canada’s Top Growing Companies: The Globe and Mail’s Report on Business has selected MyHealth in their ranking of Canada’s Top Growing Companies. This program celebrates and ranks independent Canadian businesses by the percentage of their revenue growth over three years.

**Responsibilities**:

- Complete weekly technologist and/or admin schedule.
- Create all staff modality schedule.
- Update changes on RIS.
- Understand modalities to ensure efficient coverage for sick calls and vacation.
- Work with leaders on efficiency and workflow within the clinic.
- Review, confirm and complete payroll entries in software.
- Manage patient and physician concerns in a timely manner and escalate to senior leadership as required.
- Facilitate completion and submission of incident reports.
- Assist with facility maintenance by building superintendent, or handyman, and escalate to management when required.
- Scanning patients and facilitating patient workflow during the day.
- Manage ordering of supplies and processing POs.
- Organize equipment PMs, maintenance and escalate to management as required.
- Assist in hiring, new staff training, reference checks, student orientation and schedule.
- Act as a clinical preceptor to sign off for assessments.
- Monitor and report any technical/quality issue to management.
- Record and document all clinic staff meeting minutes on MyHealth meeting template.
- Collaborate with JHSC committee to identify issues - escalate to management.
- Escalate employee concerns i.e. payroll, policy and procedure changes/ adherence to management.
- TLD Submission.
- Assist with CPSO Inspections, compiling data, records, and employee and radiologist information.

Qualifications, Experience & Requirements:

- 5+ years of related experience.
- Current CPR certificate.
- Demonstrated commitment to continuing education and training.
- Demonstrate effective decision-making and problem-solving skills.
- Ability to work independently as well as part of a team.

**Personal**:
Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness.

MyHealth Centre offers an excellent remuneration package including; competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

MyHealth Centre is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources

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