Student Financial Services General Assistant

4 weeks ago

Scarborough, Canada Centennial College Full time

Job Number:
- J1123-1527- Job Title:
- Student Financial Services General Assistant (Regular Part-time)- Job Type:
- Permanent PT Support (Regular)- Bargaining Unit:
- PT Support- School/Department:
- Student Experience & Success- Campus/Location:
- Progress & Downsview Campus- Pay Range:
- $28.19 - $35.41/Hour- Pay Band:
- PT Support 6- Hours/Week:
- 24- Shift Schedule:
- 9:30 AM 4:30 PM - 4 days per week- Date Posted:
- November 23, 2023- Closing Date:
- November 30, 2023**(This position is initially open to regular part-time, bargaining unit employees of the college)**

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

**Position Summary**:
Reporting to the Student Financial Services Manager, the Student Financial Services General Assistant works collaboratively with team members to support the front counter, SFS admin office, triage desk and other campus locations, as the need arises. This position supports the success of students through the provision of advisory and consultative financial services that facilitate the achievement of student’s academic goals.

**Responsibilities**:

- Research and review all available student financial aid services and products federally, provincially and at the College to support student success
- Maintains a high level of customer service and confidentiality to secure student’s, spouses and parents personal, private information with respect to Ontario Student Assistance Program and College policies and government Freedom of Information regulations.
- Completes data entry using One-key and College Banner/Aid to adjust students’ OSAP and other financial records
- Provides quality in-person front line advising, disbursements and general service to students in accordance with their eligibility needs and expectation as a backup to other Student Financial Services staff due to illness, vacation, etc.
- Receiving and analyzing OSAP student transactions and address/phone revisions
- Electronically confirms enrolment for OSAP, releases PT CSL loan documents received from MTCU, records release to students,
- Provides support to MTCU OSAP and OSAP Bursary Inspections as required
- Filing and other duties as assigned

**Qualifications/Experience**:

- Two (2) year diploma in Business or Administration, or an equivalent combination of education and work experience
- Minimum three (3) years of relevant administrative experience in an office or post-secondary environment
- Proficiency with computer and database systems, including ONE-Key, AS400, Banner student information systems, Word, Access, Power Point, Excel, etc.
- General understanding of the overall Enrolment Services functions with an understanding of enrolment policies, procedures and guidelines.
- Working knowledge of Ontario Student Assistance Program (OSAP) programs assessment and appeals circumstances
- Proven ability to maintain the strictest confidence regarding student data (in accordance with college policies and procedures and with the Ontario’s Freedom of Information and Protection of Privacy Act), and commitment to protecting the security of information systems access codes
- Demonstrated organizational, problem-solving, analytical and communication skills
- Ability to interact and communicate respectfully in a diverse environment, and deal effectively with conflict

Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.

When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by **November 30, 2023 11:59 PM EST. Please** quote **Job ID J1123-1527**. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarian

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