Program Coordinator

4 weeks ago

Victoria, Canada Threshold Housing Society Full time

**About us**:We open doors for youth and prevent adult homelessness. We serve at-risk youth experiencing homelessness, aging out of care, or fleeing violence in the home. Young adults who need a place to call home and people who believe in them. We offer safe housing, community, and support to help youth make healthy choices and shift toward a brighter future.

**Role Overview**:
Under the direction of the Manager of Supportive Recovery this role provides leadership to the overall Supportive Recovery Program and employees in the absence of the Program Manager. The Program Coordinator will also provide in-the-moment guidance regarding youth case plans, program delivery, and crisis management while supporting the team with youth recovery plans and collaborative case management processes. Additionally, the Program Coordinator will provide administrative support to the Program Manager and cover On Call support to the program Friday to Monday.

The schedule is Friday - Monday, 9-hour afternoon shifts, a specific schedule to be determined with the Program Manager.

**Duties and Responsibilities**
- Provide immediate response and management of crisis situations when Program Manager is not present
- Provide on call coverage on weekends and when the Program Manager is off
- Facilitate activities, as well as life skill and recovery groups
- Actively ensure that youth are engaged and connected to Threshold programming and supports within the Supported Recovery Program
- Ensure smooth functioning of program by maintaining house supplies, groceries, budgets and petty cash
- Assist with coordinating staff schedule, ensuring fulsome coverage for all shifts and program functions
- In coordination with the Program Manager, support the hiring and onboarding processes including conducting interviews, reference checks, and training
- Ensure onsite alignment with licensing standards and program policies
- Ensuring Occupational Health and Safety requirements for the program are met and communicated
- Keep abreast of all current social concerns and youth issues, and as required attend professional development activities to remain informed regarding issues for at-risk youth and up to date best Practices in Youth Recovery Programming
- Other duties as assigned by the Program Manager

**Education & Experience**
- Undergraduate or Master’s degree in Social Work, Child and Youth Care, or a related field
- Preference will be given to those with a master’s degree and a clinical background
- 2+ years of management experience overseeing programs or services within the non-profit sector. A combination of education and experience will be considered.
- Experience facilitating groups and coordinating group events
- Theoretical and working knowledge of harm reduction, trauma-informed, and Housing First principles and practices
- Knowledge of current best practices and experience in public and mental health
- Content expertise about youth homelessness and youth recovery

**Proven Skills and Abilities**
- Alignment with organizational values and the mission of Threshold Housing
- Passionate about developing vibrant and healthy organizational culture
- Ability to facilitate and coordinate programming and activities including outings
- Ability to work collaboratively in a team environment toward our shared goals and mission
- Ability to lead with purpose and passion
- Ability to think critically with excellent analytical and problem-solving skills
- Excellent interpersonal skills
- Strong social intelligence including tact, diplomacy and exercising good judgement
- Must have the ability to be flexible and open to new ideas
- A positive attitude is essential
- Responsibility, integrity and ethical behaviour, personally and professionally

**Working conditions**
- Full-time permanent position (36 hours per week)
- Friday to Monday, 9 hour afternoon shifts, hours to be discussed with successful applicant
- On-call duties required Friday to Monday with further compensation for additional time worked, and occasional coverage for Program Manager holidays
- Operates out of the Supportive Recovery Program location

**Other**
- Valid drivers’ license and consistent access to a reliable vehicle with adequate insurance (business level).
- ASIST Training
- First Aid Training
- Up-to date membership in relevant professional association or societies

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