Program Assistant, Intake

1 month ago

Halifax, Canada ISANS Full time

**Job Posting: Internal and External**

**Job Title**:Intake Program Assistant, Community Integration Services

**Reporting line**: Supervisor: Intake and Reception

**Job Purpose**:to support the effective and efficient administration of Intake appointments (both online and in-person, pre
- and post-arrival).

**Duties and Responsibilities**:

- Book all in-person Intake appointments
- Review submitted documentation to ensure all required information has been provided for Intake appointments
- Schedule interpreters and book childcare as needed for Intake appointments
- Open client files for pre-arrival clients
- Schedule and promote sessions for Temporary Foreign Workers
- Support Intake team by taking minutes at team meetings, updating documents, creating efficient processes, compiling evaluations, providing information for reports, etc
- Provide regular updates to manager and supervisor re: bookings, demand, trends, etc
- Record, process and store documents in accordance with established procedures using computerized and manual processing systems
- Provide backup support to other Program Assistant for Community Integration Services team and ISANS reception staff as needed

**General responsibilities**:

- Record all relevant client information on databases in a consistent and timely manner as appropriate to the position
- Provide information as required for internal/external reports, proposals, grants etc.
- Attend regular Staff Meetings and Team meetings
- Review and adhere to ISANS workplace health and safety policies
- Attend and provide support at ISANS events
- Perform other duties as required

**Education**:

- Administrative Assistant certificate/diploma
- Equivalent combination of education and experience will be accepted

**Experience**:

- 2 years’ experience in a similar position
- Strong computer skills and experience with computer programs and databases; experience scheduling clients with online software an asset
- Experience working in a cross-cultural environment; experience delivering direct service to immigrants preferred

**Skills**:

- Strong written and verbal English communication skills
- Ability to work independently and as part of a team
- Strong time management and organization skills
- Additional languages an asset

**Terms of Employment**:

- Full-time contract
- Please note: Duties require on-site work schedule and may require evening hours.

**Commencement Date**: ASAP

**Closing Date**: Monday, April 18, 2023

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $34,580.88-$37,156.70 per year

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

Work Location: Hybrid remote in HALIFAX, NS

Application deadline: 2023-04-18

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