Sales and Relationship Manager

3 weeks ago

Edmonton, Canada Troubled Monk Full time

Troubled Monk expects to grow significantly in 2024. If you are interested in being a part of this growth, this could be the position for you._

**Essential Responsibilities and Duties**:
**Customer Relationship Management**
- Build and maintain strong relationships with existing and prospective customers.
- Address client concerns and inquiries in a timely and professional manner.
- Conduct site visits and communicate with customers to ensure their needs are met.

**Prospecting and Lead Generation**
- Identify and target potential customers through research, networking, and cold calling.
- Generate leads and develop a pipeline of opportunities to meet and exceed sales targets.

**Closing New Leads and Growing Existing Relationships**
- Listen and identify customer issues and develop a plan to resolve them
- Effectively communicate the features and benefits of our products to potential and existing customers.
- Ability to convert leads into new accounts and generate revenue
- Ability to grow sales with existing customers and increase existing revenue.

**Market Research**
- Stay informed about industry trends, competitor activities, and market changes.
- Provide feedback to the sales and marketing teams to enhance product/service offerings and strategies.

**Sales Reporting and Analysis**
- Maintain accurate records of sales activities, including contacts, opportunities, closed deals and other Key Performance Indicators (KPIs)
- Populate CRM on a daily basis
- Prepare regular reports and communicate on sales performance, expected forecasted sales, and market trends

**Merchandising and Displays**
- Supporting customer promotions such as building product and marketing displays
- Merchandise and date check product at accounts

**Community Engagement & Event Coordination**:

- Attend relevant community events when appropriate
- Set up and perform account tastings
- Assist in determining which sponsorship and donation opportunities are right for the business
- Play a role in nurturing various sponsorship and community relationships both as it specifically relates to sales and the overall brand of Troubled Monk

**A competitive salary plus bonus will be provided. Compensation package will include a vehicle allowance (or company vehicle) and cell phone. Expected total compensation package in the $65,000 to $75,00 range.**

**Qualifications and Skills**
- Sales experience in the industry is considered a strong asset
- Motivated to improve, grow and tackle challenges
- Ability to build strong relationships both inside and outside the organization
- Strong computer skills with experience using Google Suite
- Positive, optimistic and upbeat attitude. Ability to ‘read the room’ and relate to different people in a variety of settings
- Proven experience in sales, with a track record of achieving and exceeding sales targets
- Ability to multitask, handling multiple products, customers, and events at the same time

**Benefits**:

- Casual dress
- Health Spending Account (HSA)
- Monthly bar tab
- Staff discount
- Industry & company events
- Vehicle Allowance or Company Vehicle
- Phone Allowance

**_**Submissions without cover letter will not be considered **_

**Salary**: $65,000.00-$77,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Company events
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 3 years (preferred)

Work Location: On the road

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