Operations Administrative Assistant

3 weeks ago

Bedford, Canada Commissionaires Nova Scotia Full time

**WHO WE ARE**
Commissionaires Nova Scotia is the province’s not-for-profit provider of security, safety, training, and identification services. We are an independent member of Commissionaires Canada, our parent federation employing over 22,000 nationwide. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized with global certifications for our exceptional customer service, management standards, and environmental stewardship.

**WHAT WE OFFER**
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

**The Benefits**:

- Higher-than-industry pay rates
- Health, drug, and dental benefits
- Life and accident insurance
- Annual vacation package
- RRSP/TFSA matching
- Annual paid loyalty award
- Education assistance funds and family scholarship programs
- Advancement opportunities within a large, national organization

**THE ROLE**

**Position**: Operations Administrative Assistant
**Competition Number**: CNS 2023-08-02
**Location**: Bedford

**Reports to**: Chief Operating Officer

**Salary**: Competitive

**Working Hours**: Monday
- Friday, 08:00 to 16:00hrs.

We have an exciting opportunity to join our Head Office team at Commissionaires Nova Scotia (CNS), working closely with the CNS Operations team to help shape the future of security services in our province.

Responsible to the COO, the Operations Administrative Assistant plays a key role in the operational success of our organisation. This role is excitingly fast-paced, and your primary role will be to provide operational and administrative support to the COO with additional administrative support to our executive C-suite. As a service provider to our clients, CNS has continuously changing priorities, demands and deadlines so you will need to be adaptable, work independently and have a high level of detail to ensure our strategic goals, policies and procedures are appropriately met.

Our COO manages the operational growth of CNS and is responsible for meeting our overall objectives and mandates, they are the foundation of our organisation. We will need you to support the COO in achieving effective communication and integration between the operation teams and all other corporate Departments.

**WHO WE’RE SEEKING**

**Are you?**

**Highly Organized and Fast Paced - **On a daily basis you will have to manage multiple projects, programs and ad hoc requests so being highly organized, accurate and quick are essential in meeting our strategic goals.

This role will:

- Manage the relationship with our Insurance provider(s), managing claims, continuous improvement reviews and operational administration.
- Working in collaboration with our ISO Manager, manage ISO service delivery across our operational teams, and evaluate current processes for risk avoidance within ISO.
- Manage the CNS Special Constable Program, in conjunction with the NS Dept of Justice, working with/developing strong business relationships with external organisations.
- The Administrative Assistant must have the ability to research and understand legislation/bylaws across all CNS Districts when processing Special Constables.

**Knowledgeable with Attention to Detail** - The role will need you to have (or develop) an in-depth understanding of all operational associated policies, programs and legislation related to our security services and client needs.

This role will:

- Need a high level of proficiency and knowledge in MS Office and administration practices.

**A Relationship Builder and Effective Communicator** - As a key part of the role, you will be motivated by developing effective working relationships, being extremely collaborative and having exceptional communication skills (verbal/written).

This role will:

- Actively cultivate/manage relationships and communication with internal and external stakeholders, clients and suppliers.
- Require you to genuinely enjoy collaborating with people across a myriad of departments/agencies
- Produce detailed Reports and Minutes for our executive team and have experience/be comfortable working in an executive environment.

**Requirements**:

- Be a Permanent Resident of Canada or Canadian Citizen.
- Not have a criminal record for which a pardon has not been granted.
- Be able to provide fingerprints and complete a criminal record check.
- Be able to communicate effectively in English (the ability to work in both official languages would be considered an asset).

**Qualifications and Skills**

**Education**:(Minimum Required): Bachelor’s degree or an acceptable equivalent of education and experience.

**Certifications**: (If applicable) Certified Administr

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