IT Customer Support I

3 months ago


Calgary, Canada Alberta Health Services Full time

Your Opportunity:
Description:
As an IT Customer Support I, you will provide the first level of technical support for clinical and non-clinical staff and departments. Your typical duties include receiving and handling initial helpdesk requests for IT support; responding to common requests for support as well as participating in the set up and maintenance of computer software, hardware and systems.
- **Recovery Alberta**:N
- ** Classification**:IT Customer Support I
- ** Union**:AUPE GSS
- ** Unit and Program**:Information Technology
- ** Primary Location**:Quarry Crossing
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:1.00
- ** Posting End Date**:14-OCT-2024
- ** Employee Class**:Regular Full Time
- ** Date Available**:04-NOV-2024
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:2
- ** Shifts per cycle**:10
- ** Shift Pattern**:Days
- ** Days Off**:Saturday/Sunday
- ** Minimum Salary**:$26.75
- ** Maximum Salary**:$32.68
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of certificate in Computer Support or equivalent.

**Additional Required Qualifications**:
Experience in a fast-paced environment managing multiple concurrent demands. Must have related IT customer service experience within the last 5 years and be proficient using MS Office Suite and Outlook. Experience with ServiceNow is required. Must have strong cognitive, analytical and problem-solving skills, and a dedicated commitment to customer service. Must be able to demonstrate effective communication, interpersonal, and organizational skills. Experience in creating standardized documentation is essential. Must have ability to set and meet personal deadlines and adapt to changes in priority. Must have ability to work in a team environment and experience in coordinating teams.

**Preferred Qualifications**:



  • Calgary, Alberta, Canada I Love Kickboxing Full time

    OverviewI Love Kickboxing is seeking a highly organized and detail-oriented Support Office Coordinator to join our team. As a Support Office Coordinator, you will be responsible for providing administrative support to our office operations.SalaryThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience.Job DescriptionIn...


  • Calgary, Alberta, Canada I K N TRUCKING LTD. Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at I K N TRUCKING LTD.About the Role:The ideal candidate will be responsible for providing administrative support to our staff, ensuring seamless day-to-day operations.Key Responsibilities:Greeting and Directing Visitors: Welcome visitors and direct them...

  • E&i Manager

    7 months ago


    Calgary, Canada FLINT Corp. Full time

    **Job Description**: The Electrical & Instrumentation (E&I) Manager plays a key role in ensuring safety and profitability in their assigned area. Their focus is on smooth operations and financial success, with a commitment to meeting current client needs and planning for future growth in our E&I business. This role represents more than just a job; it's a...

  • IT User Support I

    7 months ago


    Calgary, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Stores I

    3 months ago


    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: The Stores I position for the Peter Lougheed Centre Support Services portfolio also provides support at other sites including Strathmore District Health Services, Airdrie Urgent Care, Didsbury Health Centre, East Calgary Health Centre, Sunridge Medical Gallery, and EMS Headquarters Stonegate. Description: As a Stores I, you will be...

  • Stores I

    2 months ago


    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Claresholm is a hub of health and wellness for all ages. Located approximately 1 hour south of Calgary and is the home of 3 inpatient AHS Care Facilities in which CPSM operates out of, including a Continuing Care Centre, a Mental Health & Addiction Centre as well as the General Hospital. CPSM also supports several off-site AHS programs...


  • Calgary, Canada Shutterfly Full time

    At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years. What You’ll Do Here: - Provides exceptional customer service to customers at a studio or school...

  • Portfolio Analyst I

    2 days ago


    Calgary, Canada ATB Financial Full time

    Our bottom line is different. There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and...


  • Calgary, Canada I-XL Building Products Full time

    I-XL Building Products has an exciting opportunity for an enthusiastic, experienced **Inside Sales Representative **to join our growing Calgary team. **About I-XL** I-XL Building Products is Canada’s leading distributor of architectural masonry. Through our six design centres and an extensive network of independent dealers across the country, we offer a...

  • F&i Manager

    4 months ago


    Calgary, Canada Dilawri Group of Companies - Alberta Region Full time

    **REV UP YOUR CAREER** with Dilawri Group! **Dilawri Group of Companies** is actively searching for a **Finance and Insurance Manager** to join the team at Dilawri Group! **ABOUT US** Dilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group...

  • IT User Support I

    7 months ago


    Calgary, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Sales Manager

    3 months ago


    Calgary, Canada I-WAY TRANSPORT INC Full time

    **Company Description** Founded in 2013, I-way Transport Inc is a privately held, family-owned Canadian transportation company offering unique transportation solutions customized to client needs. With a Head Office near Toronto Pearson Airport and strategically located near major highways, I-Way covers Air, Intermodal, and Over the Road Freight with ease....


  • Calgary, Alberta, Canada S I Systems Full time

    Company OverviewS I Systems is a leading provider of innovative solutions and services. About the JobWe are seeking an experienced Cybersecurity Business Consultant to join our team. As a Cybersecurity Business Consultant, you will play a key role in working on a PCI compliance project.The successful candidate will have 8+ years' experience as a Business...

  • Dietitian I

    2 months ago


    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: This is an opportunity for a Dietitian I - Casual is to join the Nutrition Services team working out of the Alberta Children’s Hospital. This Dietitian I reports directly to the Nutrition Services Manager for Pediatrics in Calgary Zone. The Dietitian I will be responsible for the direct nutrition care for infants, children and/or...

  • Stores I

    3 months ago


    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Stores I, you will be responsible for performing a variety of tasks associated with the picking, packaging, shipping and receiving of orders for hospital supplies, equipment and/or food in accordance with AHS guidelines and standards. You will process incoming requisitions and distribute supplies, complete cart audits...

  • Cook I

    4 weeks ago


    Calgary, Canada Alberta Health Services Full time $24 - $26

    Your Opportunity: Achieve meaningful and empowering work by becoming part of Alberta Health Services (AHS), where compassion, accountability, respect, excellence, and safety are at the heart of everything we do. As a Cook I within the Nutrition and Food Services (NFS) department, you will directly impact patient care by providing nutritious, healthy,...

  • Cook I

    4 weeks ago


    Calgary, Canada Alberta Health Services Full time $24 - $26

    Your Opportunity: Achieve meaningful and empowering work by becoming part of Alberta Health Services (AHS), where compassion, accountability, respect, excellence, and safety are at the heart of everything we do. As a Cook I within the Nutrition and Food Services (NFS) department, you will directly impact patient care by providing nutritious, healthy,...


  • Calgary, Canada Alberta Health Services Full time

    Your Opportunity: As a Procurement Specialist I, you will be responsible for performing purchasing functions consistent with established policies and practices while utilizing your excellent customer service skills and ability to communicate effectively with staff and external vendors. You will be responsible for the acquisition and procurement of routinely...


  • Calgary, Canada Alberta Precision Labs Full time $24

    Your Opportunity:Are you a strong team player with an interest in learning about molecular technology? Do you crave variety and the challenge of a fast-paced team environment? If so, then the Molecular Pathology team in the Calgary zone has an exciting opportunity for you. The Molecular Pathology department provides complex molecular testing for a variety of...


  • Calgary, Canada Dynasty Power Inc. Full time

    Join Dynasty Power as a **Commercial & Industrial (C&I) Specialist** and play a key role in expanding our business in the electricity, natural gas, and emissions sectors. In this dynamic position, you will secure and grow a portfolio of power and gas contracts, create and negotiate high-value deals, and support our world-class Trading and Business...