Assistant Operations Administator
2 weeks ago
**The scope of the job**:
We are looking for an Assistant Operations Administrator for our strong growing college and team.
**Schedule**: Monday to Friday, 5:00 pm to 10:00 pm.
You will be the face and a part of the day-to-day operations center of VanWest College located in downtown Vancouver. You will be a new addition to one of our fast-paced teams in the company. Being in the Operations Team means that you will be working with executives, students, visitors, teachers, suppliers, vendors, and other staff members. If diversity is what you are looking for, VanWest is the right place for you.
**You will be suitable for this job if**:
- You are comfortable working in a fast-paced high-volume role.
- You held a customer-facing role before and you know you enjoy helping people.
- You want a multicultural work environment.
- You always prioritize and plan how your day will go.
- You have a habit of confirming and double-checking things.
- You have a strong desire to work in the education industry.
**Here are how your work on campus will look like**:
- Close the campus.
- Enforce and follow the COVID-19 safety regulations.
- Greet and interact with Career college students.
- Assist with new student intake, orientation, student ID, collecting student information, contract, insurance and etc.
- Assist students with registrations, class change requests, textbook rentals, and any other student concerns or inquiries relevant to the college.
- Providing student follow-up reports on various situations.
- Provide general counselling/advising to students.
- Welcome walk-in and visitors and connect them with the right people at the college.
- Call and mail handling.
- Draft letters.
- Keep meeting minutes.
- Filing, scanning, and record management.
- Assist teachers with classroom setup, technical issues, tests, and teaching materials.
- Manage petty cash, textbook deposits, and report.
- Assist the Operations Administrators.
**Qualifications**:
- Excellent interpersonal communication skills with the ability to communicate effectively in a multicultural environment.
- Proficient in spoken and written English.
- Knowledge of other cultures and languages.
- Experience working in the education sector or in customer service.
**Small but important details**:
- Take away from this job is that you will have a strong education industry experience. VanWest College is known for quality in education, actively promoted around the globe, and keen on maintaining a high standard in student service and satisfaction. Your skills and experience will grow in administration, student service, and operational aspects of the education business.
**Application**:
- Send us your resume.
- Include a Word or PDF file with information about the following - available start date of work, 2 to 3 reasons you think you are going to be good at this job, 2 local or international references.
- Phone interview.
- Face-to-face interview.
- Decision and offer.
**About VanWest College**:
VanWest College is a privately owned Canadian college with campuses located in Vancouver and Kelowna, British Columbia. The College is certified by the Private Training Institutions Branch (PTIB) branch of the BC government Ministry of Advanced Education. Certification by PTIB assures clients that VanWest College delivers education and training programs that meet and exceed high quality educational standards and student protection. Highly interactive program courses, taught by industry leaders, are designed to improve students’ communication skills, increase business knowledge and refine job-search and employability skills. Students will acquire the essential real-life skills necessary to be successful in a workplace environment and students in co-op programs will spend approximately 50% of their program time in paid, authentic Canadian job placements. For real learning, real experience and real results, VanWest College is the premiere choice.
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