Specialist, Promotions Data Management

7 months ago

Saint John, Canada Inmar Full time

Position Summary:
Inmar’s dedicated Center of Excellence (CoE) approach to Data Management transforms our client’s strategies and visions into life. We protect and service our client’s most valuable assets through the highest quality data processes helping our clients achieve their goals today and grow for the future.

As a member of the Data Management CoE, the Specialist will be responsible for and maintain the integrity of our databases that provide the foundation for our products; most currently this work is focused on our client's Offer Master files where the Specialist enters and edits offers and performs exception management.

The Specialist performs validation of client barcodes prior to issuance to ensure the accuracy of the data, manages rebate claims validation as well as any follow-up research necessary and provides specialized transaction settlement support by performing duties of a routine and recurring nature. This role requires effective client communication as well as effective internal communications (both written and verbal).

Primary Accountabilities:
Administrative (80%)
- Perform accurate data entry
- Respond to coupon/rebate discrepancies
- Pull and collaborate retailer ads
- Counterfeit Reporting (Entry per list)
- Verification/Validation (Testing or Coupon validation)
- Expiration Date Grace Period changes
- Research Coupon Scanning Issues
- Administrative Projects/Changes
- Offer/Offer Edit (w/o CTR)
- QML/APEX Work Offers
- Create and maintain client’s divisions in rebate system (R2)
- Client Webportal (Alinea) Password Resets

Analytical (20%)
- Validate movement data against promotion guidelines and expected results for payment
- Perform daily analysis on Question Mark list
- Ensure integrity of client database by performing database management

Required Qualifications:

- High School Diploma/GED required
- 2-4 years related work experience or college degree; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
- Accurately perform alpha/numeric data entry
- Professionally maintain great business relationships
- Organize tasks and time to ensure timely completion of all projects
- Competent with Google Suite and Microsoft Office, especially Excel
- Competent with General CPU
- Competent in Salesforce
- Beginner iSeries

Individual Competencies:

- Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
- Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
- Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
- Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
- Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
- Collaboration: Works collaboratively with others to achieve group goals and objectives.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:

- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
- Occasionally: _Job requires this activity up to 33% of the time
- Frequently:_ Job requires this activity between 33% - 66% of the time
- Regularly:_ Job requires this activity more than 66% of the time

As an Inmar Associate, you:

- Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
- Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external cli

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