Quality Assurance

8 months ago

Saint John, Canada City of Saint John Full time

**Position Overview**:
Exemplifying our Vision: together a safe, secure, health community, our Mission:
providing policing services to those who live, work and visit the city, by engaging with the

community, upholding the law and preserving public safety and our Core Values:
Leadership, Accountability, Professionalism, Inclusiveness, Integrity and Valour and in

keeping with the Core Business and Strategic Directions of the Saint John Police, the

Quality Assurance (QA) Specialist is a diligent and detail-oriented civilian quality

assurance file reader that ensures the accuracy and completeness of case files and

reports. They play a critical role in maintaining the quality and integrity of police records

and documentation.

JOB DUTIES AND RESPONSIBILITES

Under the direction of the Inspector of Support Services, the Quality Assurance

Specialist is responsible for including, but not limited to:
File Review and Analysis
- Conduct thorough and systematic reviews of police case files, reports, and

documentation to ensure accuracy, completeness, and adherence to established

protocols.
- Identify and rectify any discrepancies, errors, or omissions in the documentation

and reports by cross-referencing with relevant sources, policies, and databases.

Compliance Oversight
- Monitor and ensure compliance with regulatory requirements, departmental

policies, and legal standards in all documentation and records.
- Provide recommendations for improvements to enhance the quality and integrity

of police files and reports.
- Perform regular audits and quality checks of data entered into records and

evidence management databases to ensure accuracy, completeness, and

compliance with established protocols.
- Develop and maintain quality assurance procedures, protocols, and

documentation for the records and evidence management databases and ensure

adherence to these standards.
- Investigate and resolve any data discrepancies or errors within the records and

evidence management databases, working closely with relevant stakeholders to implement necessary corrections.
- Monitor and enforce data security and access controls within the records and evidence management databases, ensuring compliance with privacy regulations and best practices.

Quality Assurance Reporting
- Prepare detailed quality assurance reports summarizing findings, observations, and recommendations for management review and action.
- Track and maintain records of file review activities, findings, and corrective actions taken.
- Assist with the disclosure of information in accordance with regulatory requirements, departmental policies, and legal standards.

Collaboration and Communication
- Collaborate with police officers, supervisors, and administrative staff to address any issues or concerns identified during file reviews.
- Communicate effectively with internal stakeholders to provide guidance and support in maintaining file quality and accuracy.
- Act as a liaison between the police force and external vendors or agencies involved in the records and evidence management databases, ensuring effective communication and collaboration.
- Collaborate with IT and software development teams to identify and address any technical issues and maintenance within the records and evidence management databases.

Right to Information and Protection of Privacy Act (RTIPPA)
- Process RTIPPA requests under the direction of the Manager of Policy and Risk Management in accordance with legislative requirements and internal policies.

Training and Support
- Provide training and guidance to police personnel on best practices for documentation, record-keeping, and file management to ensure ongoing compliance and quality.
- Provide training and support to police force personnel on the proper use of the records and evidence management databases, including data entry, retrieval, and reporting functions.
- Stay up-to-date with industry best practices, regulations, and advancements in records and evidence management databases technology, and make recommendations for system improvements as needed.

**Essential Qualifications**:
Prerequisites:

- Must be security cleared
- Experience with law enforcement records and evidence management databases would be an asset such as Versaterm and Axon Public Safety.

Knowledge of:

- Strong understanding of legal and regulatory requirements related to police documentation and record-keeping.
- Excellent attention to detail, analytical skills, and the ability to work independently.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

Ability to:

- Technical Proficiency: A strong understanding of information technology, database management, and records and evidence management databases is essential. The individual should be proficient in using relevant software and tools to conduct quality assurance processes, analyze data, and identify system issues.
- Attention to Detail

  • Quality Assurance Specialist

    2 weeks ago

    Saint John, New Brunswick, Canada OSCO Construction Group Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at OSCO Construction Group.

  • Construction Quality Assurance Specialist

    2 weeks ago

    Saint John, New Brunswick, Canada OSCO Construction Group Full time

    About UsEstablished in 1963, Strescon Limited has grown to become the largest precast, pre-stressed concrete manufacturer in Eastern Canada. Its primary market covers the Atlantic Provinces and the New England region of the United States.Strescon manufactures a wide range of both architectural and structural precast/prestressed concrete products including...

  • Construction Quality Assurance Specialist

    3 weeks ago

    Saint John, New Brunswick, Canada OSCO Construction Group Full time

    Job OverviewWe are seeking a highly skilled Construction Quality Assurance Specialist to join our team at OSCO Construction Group in Eastern Canada. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of quality control throughout our construction projects.About UsEstablished in 1963, Strescon...

  • Assurance Qualité/ Quality Assurance

    3 months ago

    Saint-Laurent, Canada Herbasanté Full time

    *Responsibilities* Tâches et Responsabilités - S’assurer du contrôle qualité/assurance qualité des productions quotidienne - Compléter tous les documents de production quotidiennement - Envoyer les échantillons de production et matières premières aux laboratoires et gérer les résultats - Effectuer la relâche des produits - Mettre à jour les...

  • Quality Assurance Specialist

    3 weeks ago

    Saint-Laurent, Canada CAE Full time

    **About This Role** The Quality Assurance Group develops and sustains a world class Quality Management System (QMS) to ensure conformity of customer deliverables and promote continuous improvement. As a Quality Assurance Specialist at CAE, your role will be to ensure that company standards are maintained, and product integrity is preserved on hardware...

  • Quality Assurance Specialist/spécialiste Assurance

    6 months ago

    Saint-leonard, Canada Balcan Innovations Inc. Full time

    **Balcan Innovations** is a leading North American manufacturer of technical films, flexible packaging, and reflective insulation with five brands at its core: Balcan Packaging, Plastixx FFS Technologies, NELMAR Security Packaging Systems, rFoil, and Reflectix. We are looking for a **Quality Assurance Specialist** with a minimum of 5 years of experience in...

  • Quality Assurance Coordinator

    4 months ago

    Saint-Laurent, Canada Nature's Touch Frozen Foods Full time

    Reporting to the Quality Assurance Manager, the Quality Assurance Coordinator is responsible for ensuring the certifications, standards, and the ways of working in place at Nature's Touch are maintained and respected at all times. The Quality Assurance Coordinator is a hard-working, detail-oriented individual who's not afraid to roll up her/his sleeves and...

  • Quality Assurance Coordinator

    6 months ago

    Saint-Laurent, Canada Nature's Touch Frozen Foods Full time

    Reporting to the Quality Assurance Manager, the Quality Assurance Coordinator is responsible for ensuring the certifications, standards, and the ways of working in place at Nature's Touch are maintained and respected at all times. The Quality Assurance Coordinator is a hard-working, detail-oriented individual who's not afraid to roll up her/his sleeves and...

  • Quality Assurance Coordinator

    2 months ago

    Saint-Laurent, Canada Nature's Touch Inc. Full time

    Reporting to the Quality Assurance Manager, the Quality Assurance Coordinator is responsible for ensuring the certifications, standards, and the ways of working in place at Nature's Touch are maintained and respected at all times. The Quality Assurance Coordinator is a hard-working, detail-oriented individual who's not afraid to roll up her/his sleeves and...

  • Quality Assurance Coordinator

    6 months ago

    Saint-Laurent, Canada Nature's Touch Frozen Foods Full time

    Reporting to the Quality Assurance Manager, the Quality Assurance Coordinator is responsible for ensuring the certifications, standards, and the ways of working in place at Nature's Touch are maintained and respected at all times. The Quality Assurance Coordinator is a hard-working, detail-oriented individual who's not afraid to roll up her/his sleeves and...

  • Quality Assurance Technician

    2 months ago

    Saint-Laurent, Canada Nature's Touch Inc. Full time

    Natures Touch is a global leader in the frozen fruits industry, supplying the retail and industrial sectors in North America, Australia, Taiwan and Japan. We provide a full range of products and support multiple private-label programs in addition to our own brands. We are also one of the largest buyers of fruit globally each year and continue to enjoy strong...

  • Quality Assurance Specialist

    7 months ago

    Saint-Laurent, Canada CAMP Systems International, Inc. Full time

    **Overview** CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus”...

  • Quality Assurance Representative

    6 months ago

    Saint-Hubert, Canada Chrono Aviation Full time

    **Who are we?** WAAS Aerospace Inc. has been in operation since 2014 and is a Transport Canada Approved Maintenance Organization (AMO). We operate from facilities located on the south shore of Montreal at St. Hubert Airport (CYHU) and in Quebec City at Jean Lesage International Airport (CYQB). We provide line and scheduled maintenance, avionics...

  • Analyst, Quality Assurance

    7 days ago

    Saint-Laurent, Canada Bombardier Full time

    _When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart...

  • Analyst, Quality Assurance

    3 months ago

    Saint-Laurent, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of...

  • Quality Assurance Manager

    6 months ago

    Saint George, Canada Cooke Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community. The RoleThe Quality...

  • Analyst, Quality Assurance

    7 days ago

    Saint-Laurent, Canada Bombardier Full time

    _When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart...

  • Analyst, Quality Assurance

    2 months ago

    Saint-Laurent, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of...

  • Quality Assurance Manager

    2 weeks ago

    Saint-Jérôme, Canada HUWIZ Full time

    Type of employment: Full-time, permanent If you are stimulated by diverse business situations and client interaction, enjoy acting as an expert in project management, wish to lead your own initiatives—in short, if building the future of a company is the project you have been waiting for—then you are in the right place! Under the supervision of the...

  • Quality Engineer

    3 weeks ago

    Saint John, Canada OSCO Construction Group Full time

    About UsEstablished in 1963, Strescon Limited has grown to become the largest precast, pre-stressed concrete manufacturer in Eastern Canada. Its primary market covers the Atlantic Provinces and the New England region of the United States. Strescon manufactures a wide range of both architectural and structural precast/prestressed concrete products including...