Customer Service Supervisor

4 weeks ago


Edmonton, Canada Ecoline Windows Full time

**Key Responsibilities**:

- Supervise and support customer service operations in the field, ensuring customer satisfaction and timely resolution of issues.
- Communicate effectively with customers, providing updates, handling inquiries, and addressing concerns with a friendly and professional approach.
- Collaborate with internal teams to ensure smooth operations and successful project completions.
- Maintain an organized work environment while overseeing field teams.
- Perform quality checks and ensure all installation standards are met.

**Qualifications**:

- **Fluent in English**.
- Previous experience in **window installation** is an asset but not required.
- Strong **customer service** orientation with a friendly and approachable demeanour.
- Must possess a **valid driver’s license** and have access to a **reliable vehicle** for travel.
- Ability to handle multiple tasks in a fast-paced environment with a strong attention to detail.
- **Leadership skills** and ability to work well with a team.

**What We Offer**:

- Competitive salary.
- Opportunities for career growth and development.
- A supportive, team-oriented environment.
- A chance to work in a role that combines fieldwork with customer service leadership.

If you’re ready to make an impact and grow with a leading company, please call us at for more details

Pay: $60,000.00-$70,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in Edmonton, AB T5S 1V3


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