Supervisor, Customer Service and Quality

**Responsible for**: 1) quality assurance as related to agents’ and drivers’ compliance with policies and regulations; 3) service failure processing and quality compliance for the Government of Canada contract. FUNCTIONS AND RESPONSIBILITIES 45%Agent and Driver Quality Assurance - Receive quality/compliance-related issues regarding agents and drivers;...

**Responsible for**: 1) quality assurance as related to agents’ and drivers’ compliance with policies and regulations; 3) service failure processing and quality compliance for the Government of Canada contract. FUNCTIONS AND RESPONSIBILITIES 45%Agent and Driver Quality Assurance - Receive quality/compliance-related issues regarding agents and drivers;...

**Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...

Full Time Customer Service Supervisor Main Terminal - YEG Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and...

Position: Quality Control Supervisor **Full job description** Quest Innovation & Solutions Inc., Edmonton is a manufacturer of cosmetics and body care products, and enhancing the wellbeing of our customers - through research, development and delivery of effective products. It is our mission to contribute to the lives of our customers, employees, suppliers...

**Company Description** The Veolia group's ambition is to be the benchmark company in ecological transformation. With nearly 230,000 employees worldwide, the group designs and implements innovative, useful and concrete solutions for water, waste and energy management. Through its three complementary businesses, Veolia contributes to developing access to...

We are looking for someone who is well-organized, detail oriented and reliable. Position is Monday to Friday 8:30am - 5:00pm Position Responsibilities: - Answering phone calls & directing them (Multi-Line) - Helping clients with product inquiries - Order entry - Greeting clients / taking payment - Various office tasks Qualifications: - Great...

Sunrise Bakery is a large commercial bakery located on the west end of Edmonton. The company tradition began in 1963 and has expanded since to facilitate many customers across Canada and the United States. The small bakery ambience amongst 80+ persons is maintained by daily contact on a first name basis between staff and management. Staff retention levels...

_**Welcome to Groupe Touchette!**_ We are the largest Canadian-owned tire distributor and have been for over 40 years! If the automotive industry is your passion, you are surely the profile we are looking for! The **Customer Service Supervisor -Prairies** will work closely with the Manager to assist, coach and mentor representatives to maximize...

**Responsibilities**: - Supervise a team of customer service representatives and ensure excellent customer service is provided - Set performance goals and objectives for the team and monitor their progress - Handle escalated customer inquiries or complaints and resolve them in a timely manner - Develop and implement customer service policies and...

**Primary Function**: The Customer Service Centre Supervisor will lead a team of 12-15 team members and manage the day-to-day operations of the Customer Service Centre, including but not limited to driving workforce efficiencies, customer service, reporting, and performance management. The Customer Service Centre Supervisor ensures engagement from the entire...

Chitate Cleaning Service is a reliable and dynamic cleaning company committed to providing exceptional cleaning solutions to our clients. With a focus on quality, reliability, and customer satisfaction, we take pride in delivering professional cleaning services tailored to meet our clients' needs. **Position Overview**: We are currently seeking a motivated...

Job Summary: The Customer Service Supervisor ensures exceptional customer service by overseeing the efficient completion of projects and warranty work. Leading a team of Project Coordinators, Warranty Coordinators, and support staff, the Customer Service Supervisor is pivotal in ensuring customer satisfaction and project success. This position requires...

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! **Here are...

**About Us**: Foothills Creamery has proudly produced dairy products and served Western Canada for over 50 years. We produce butter and ice cream, now offering over 80 different flavors of ice cream, sorbet, sherbet, and soft serve. We take pride in using locally sourced ingredients and continue to use the same old-fashioned, barrel churned techniques as we...

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all...

**Customer Service Agent Supervisor, Full-Time (Edmonton)**: Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Edmonton, with operations in Alberta, British Columbia and Saskatchewan EFC offers a diverse range of aviation services to meet the needs of airport users. Our vision is to...

**Job Summary**: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention...

**Rapid Concrete** is seeking an experienced Quality Control Tech/supervisor for our **Concrete Readymix Plant**. This individual will oversee, maintain, and implement a high standard of product quality to meet Rapid Concrete and our customer's expectations. - This position comes with a competitive base salary and benefits program.... - Salary will be based...

Active Warehousing Inc. is a leading competitor in the 3PL Warehousing Industry. Our hands-on approach to employee safety, client satisfaction, combined with a competitive pay structure, allow us to give our employees a career filled with excitement and security. Our warehouses, which are located on the Northwest side of Edmonton, cover 500,000+ square feet...