Claims Representative I, Accident Benefits

2 weeks ago

St John's, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

As a **Claims Representative I**,** Accident Benefits,** you will be responsible for investigating Accident Benefit claims to ensure a prompt and fair settlement. Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

Location can be in either offices**:Dartmouth, Nova Scotia **or** Dieppe, New Brunswick **or** St. Johns, Newfoundland**

**What you’ll do here**:

- Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
- Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
- Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
- Collect reports and statements to determine liability and coverage
- Ensure all cases are clearly documented and meet any or all legislative requirements
- Team collaboration on process efficiencies
- Participation in team initiatives or projects as required

**What you bring to the table**:

- Prior property & casualty claims experience
- Understanding of the customer claims journey and exceptional customer service skills
- Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
- Bilingualism in French and English, spoken and written, is considered a strong asset
- Ability to communicate and negotiate effectively
- Strong analytical and decision-making skills
- University degree or college diploma and/or equivalent business experience

LI-Hybrid

LI-SW1

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

**Si vous travaillez pour Intact ou belairdirect, veuil

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