Disaster Recovery Specialist

2 weeks ago


Toronto, Canada Laurentian Bank Full time

Seeing beyond numbers
**TM**
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within LBC Tech, a subsidiary of Laurentian Bank.

LBC Tech is looking for an IT continuity management and succession advisor. Reporting to AVP Infrastructure Services, the incumbent is a member of the ITSCM (Information Technology Service Continuity Management) team and will act as a resource person in his/her field of expertise and advise the various stakeholders. Influence the decisions and orientations of the organization and its sector. Responsible for planning the monitoring of execution and follow-up related to DR simulations. Responsible on an ongoing basis for the execution of established DR processes and procedures and will carry out management follow-ups of the suppliers involved and ensure the integrity of the update of the DR documentation by the stakeholders following additions, withdrawals or modifications made to the technological infrastructure.

**Responsibilities**:
º Participate in the development of corporate strategies for IT continuity and DR in collaboration with LBCFG sectors (BCM group - Business Continuity Management, Risk Management, Governance; IT Architecture group, IT project teams, IT contract group) and major suppliers and contribute to the establishment of business continuity policies.

º Contribute to the development, integration, and management of the maintenance plan for all IT succession plans with the participation of the BCM group representing the organization's business lines.

º Participate in the establishment of IT succession guidelines regarding emergency preparedness in the event of a disaster.

º Act as an expert advisor by making certain recommendations on the levels of capital and operational resources required to respond to business continuity and contingency strategies and optimize existing processes.

º Maintain good relationships and gain a good understanding of all areas of the business to fully understand all the relationships, dependencies, and interdependencies between them, while giving it an overview to be able to identify impacts, hot spots, and possible improvements in a business continuity context.

º Define and propose annually the schedule of simulations to be carried out according to the ITSCM team.

º For simulations under her/his responsibility, plan, and coordinate stakeholder activities.

º Write SOWs - Statement of Work required for specific service provision by the primary suppliers for work not specified in the general contract.

º Write change requests to describe and track the work requested from stakeholders, in order to reduce the uncertainty of running simulations.

º Draft timely communications to stakeholders.

º Ensure that exercise scenarios and evidence are obtained from stakeholders during planned internal simulations.

º Control all aspects related to DR simulations.
- Planning of simulations and obtaining the necessary documents and processes from stakeholders,
- Control and follow-up of the realization of the simulations carried out by our partners,
- Validation of results reviews, reports and post-mortems produced by stakeholders.
- Contribution to the development and monitoring of recovery plans.

º Assume various tasks related to the collection, evaluation, sorting, classification, description, conservation, consultation of the documentation (management, technical) produced.

º Rigorously monitor the relief documentation produced by our suppliers during requests, changes or simulations to ensure that this documentation is updated according to the established frequency, that the content is adequate, that it is complete and integrated with previous versions and that it is available for sharing or consultation according to the security access in force.

º Promote quality in the provision of technical documentation services.

º Collaborate with auditors on internal audits.

º Provide management information in the area of expertise for regulatory reporting required by management.

º Participate by invitation in meetings and negotiations with suppliers and business lines as an official representative of the ITSCM team.

º Acquire an in-depth knowledge of IT continuity and succession, propose, and implement best practices in this field.

º Be available on call 24/7.

**Qualifications**:
Professional Requirements:
º University degree in an appropriate discipline such as computer science/management or administration.

º A minimum of 3 to 5 years of relevant experience in the field of busi



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