Credit and Collections Specialist
2 weeks ago
**Mandate**:
**Responsibilities**:
- Proactively investigate and assess credit risk of existing customers located in the US including regular reviews of credit limits.
- Credit investigation and approval of new customers.
- Prepare written internal credit reports that support credit limits.
- Contact accounts with past due balances through the appropriate channeling methods to request and, if necessary, negotiate payment arrangements.
- Review and approve orders on credit hold.
- Achieve individual collection objectives in order to meet department and company wide targets.
- Act as a backup to colleagues, when required.
**Qualifications**:
- Minimum of 7 years of credit and collections experience, or a combination of education and industry experience, with US based customers.
- Good analytical skills in investigating and resolving discrepancies and escalating findings as necessary.
- Ability to research and read financial information, including financial statements, as part of the credit decision process.
- Strong problem-solving skills and a sense of urgency in dealing with clients.
- Excellent communication skills with an emphasis on creating positive customer and internal experiences.
- Able to build and manage relationships both with clients and across the organization.
- Excellent verbal and written communication skills principally in English.
- Ability to communicate in French.
- Intermediate level competency in Microsoft Office Word/Excel/Outlook
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
COVID-19 considerations:
The safety of our employees remains our priority. During the pandemic, we have implemented preventative measures as directed by health and government officials to help reduce the risk of spreading the virus and to ensure safety for all employees.
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