Credit and Collections Specialist- Bilingual

2 weeks ago


Montréal, Canada Cansel Full time

Who we are?

Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.
Position Summary
Credit and Risk Management
- Credit Risk Analysis of new customer accounts, existing customer accounts, with frequent credit reviews for existing customers.

Deduction & Dispute Management
- Deduction Management Process, SAP deduction/dispute reason codes, deduction investigation, partial payments.

Collection Practices
- Implement Standard collection and escalation practices, dunning letters, customer holds, repayment plans.
- Assigning Customers to Legal & Special Collection Status
- Decisioning on when an account moves into legal & special collections status, AR write off, follow up on accounts in legal & special collections status, potential re-instating an account from legal & special collections.

In this role, you will...
- Analyze and with overall responsibility for a receivable portfolio.
- Independently plan, analyze, and carry out collection of past due accounts.
- Conduct timely research, analysis and decision making for resolution of deductions and disputed items, short/over-payments.
- Reconcile accounts in timely manner, analysis of transactions and initiate credits and adjustments to accounts, as well as accurate clearing of corresponding credits and debits.
- Identify and resolve order-to-cash root cause issues that impede invoicing, collections, and deduction resolution. Includes initiating and driving cross functional resolutions.
- Review orders on credit hold and personally take appropriate action to ensure delivery dates met.
- Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations.
- Active participation with driving results to meet individual, team, and department objectives.
- Ongoing process improvement focus, making recommendations and participating and or leading implementations to improve department efficiency.
- Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers.
- Keep management apprised of unusual or non-standard issues and escalate when appropriate.

About you...
- Experience within Accounts Receivable (+five years)
- French and English Language Skills
- Credit Risk and Financial Statement Analysis experience
- Conflict resolution skills
- Ability to present or instigate dialogue and run with feedback
- SAP experienced is valued

Why choose us?

In addition to the strong growth culture of the company, Cansel offers:
Competitive compensation package.
Uncapped Commission incentives for the sales team.
Flexible extended health and dental benefits program.
Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
Access to on-line pharmacy
Company vehicle program for Sales Reps.
Employee Referral Program.
Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
Free access to our online courses database.
Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
Preferred rates on some gym memberships.
Preferred rates on personal insurance.
Generous long service reward program.
Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.
All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.



  • Montréal, Canada Canon Canada Full time

    **Bilingual (French/English) Credit & Collection Representative - Hybrid** - Are you ready to take your career in credit management to the next level? We are currently seeking a dedicated and experienced Credit Representative to join our team. The Credit & Collection Representative** **will report to the Credit Manager and will be responsible for...


  • Montréal, Canada Johnston Equipment Full time

    As the Credit and Collections Coordinator, you will have the opportunity to utilize your interpersonal skills and employ your full range of credit and collections knowledge to help the Company meet their collections objectives. You’ll be responsible for maximizing cash flow and minimizing credit risks and write-offs while providing exceptional customer...


  • Montréal, Canada Clarke North America Inc. Full time

    **COMPANY PROFILE**: Clarke North America, one of Canada’s largest freight carriers and a member of the TFI International Inc. group of companies, operates 10 terminals across the country and provides LTL and FTL services to our customers from coast to coast. We are looking for the following professional to join our dynamic and results team in Montreal,...

  • Credit Specialist

    2 weeks ago


    Montréal, Canada Nestle Full time

    **Position Snapshot**: Business areas: Nespresso Canada Job title: Credit Specialist Location: Montreal, QC Job Grade: 13 **Position Summary**: We are looking for a Credit Specialist for Nespresso based at our Montreal office reporting into the Accounting Manager. This person will manage and maintain effective and efficient credit control processes and...


  • Montréal, Canada Davies Ward Phillips & Vineberg LLP Full time

    We are currently seeking a Specialist, Credit and Collections to join our Montréal office. The person in this position will be responsible for managing a portfolio of Accounts Receivable balances and resolving outstanding payment issues. Primary Responsibilities - Handle client inquiries and resolve discrepancies. Maintain accurate records of all...


  • Montréal, Canada Mircom Technologies Full time

    Perform credit and collection activities that include analyzing customers’ credit risk, conducting systematic and daily collection follow-ups. - Works with customers in assigned territories to receive payments. Resolves customer A/R differences to the satisfaction of both Mircom and our customers. Uses good business judgment in working with/through other...


  • Montréal, Canada Carmichael Engineering Ingénierie Carmichael Full time

    With us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued and...


  • Montréal, Canada McCarthy Tétrault LLP Full time

    **Job Description**: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of _Canada’s Top 100 Employers_ and one of _Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...


  • Montréal, Canada Sanimax Full time

    Your professional transformation starts here Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company? This job is for you! The Credit & Collection Coordinator will participate in...


  • Montréal, Canada Echotape Full time

    **Mandate**: **Responsibilities**: - Proactively investigate and assess credit risk of existing customers located in the US including regular reviews of credit limits. - Credit investigation and approval of new customers. - Prepare written internal credit reports that support credit limits. - Contact accounts with past due balances through the appropriate...


  • Montréal, Canada Financeit Full time

    **Who we are**: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an...


  • Montréal, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual High Risk Collections Agent (Collections Rep)...


  • Montréal, Canada Stingray Full time

    Department Finance Location Montreal At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a stimulating and fun work environment? Our Accounts Receivables team is currently looking for a part-time Credit and Collection Analyst. If you are customer centric, well...


  • Montréal, Canada Air Inuit Full time

    **AIR INUIT CORPORATE PROFILE** Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond - 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000...


  • Montréal, Canada Vault Credit Corporation Full time

    Who we are: Vault is a non-bank owned private lending company offering a wide array of financial services such as mortgages, business loans, equipment leasing as well as many other lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our...

  • Credit Collection

    3 weeks ago


    Montréal, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a recognized global leader in the metal recycling industry, with more than 125 site locations and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our...

  • Credit Collection

    3 weeks ago


    Montréal, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a recognized global leader in the metal recycling industry, with more than 125 site locations and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our...


  • Montréal, Canada Echotape Full time

    ECHOtape is a leading North American supplier of Pressure Sensitive Tapes. With almost 50 years of industry experience, we recognize that people are our greatest resource. The success of our company is built upon the combined efforts of every employee and their interactions with each other and with our valued customers. Each person, regardless of title or...


  • Montréal, Canada Echotape Full time

    ECHOtape is a leading North American supplier of Pressure Sensitive Tapes. With almost 50 years of industry experience, we recognize that people are our greatest resource. The success of our company is built upon the combined efforts of every employee and their interactions with each other and with our valued customers. Each person, regardless of title or...


  • Montréal, QC, Canada Carmichael Engineering Ingénierie Carmichael Full time

    With us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued and...