Dental Administrator

3 weeks ago


Charlottetown, Canada Dentalcorp Canada Full time

**About us**:
Dr. Kerby Bruce & Associates are excited to welcome an enthusiastic Dental Administrator to join our team.

Dr. Bruce, Dr. Holden, Dr. Bonvie, and Dr. Doucet are committed to creating an outstanding work environment where clinical excellence and state-of-the-art technology come together. Our family-friendly practice offers a diverse range of dental services, including general and cosmetic dentistry, oral surgery, dental implants, and children’s dentistry.

We focus on providing our team with the resources and support needed for professional growth, making our practice an excellent place for advancing your career in dentistry.

**Schedule**:
Monday to Thursday (7:45 a.m. to 5:30 p.m.)

**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
- Other benefits include: Paid sick time, uniform allowance, free parking, medical plan, and dental coverage

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

**About You**:

- Minimum 1 year of Administrator experience
- Dental reception experience is an asset
- Clinical background considered an asset
- Experience with Dental software would be useful



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