Shipping Dispatch

5 months ago


Hamilton, Canada Atlantic Packaging Products Ltd Full time

**What you will be doing**:

- Answer all incoming inquiries regarding pickups and general load/driver inquiries
- Coordinate and manage drivers runs and schedule
- Communicate with drivers to ensure all pickups are done in a timely fashion and handle any of their issues or problems causing delay
- Maintain data entries to ensure accurate record of driver actions
- Assist customers with other commodities other than OCC
- Create and book loads in Descartes
- Notify Dispatch Coordinator or Supervisor of any deficiencies with drivers, load plans or Descartes
- Other duties as assigned by the Manager

**What you will bring to the table**:

- 3-5 years progressive experience in a dispatch role
- Post-Secondary education preferred
- Strong communication skills
- Ability to work autonomously and with little direction
- Must be a team player committed to maintaining desired service levels
- Exhibit a sense of urgency and be able to demonstrate the ability to solve problems in a fast paced environment
- Ability to present themselves in a professional manner to vendors and customers both internal and external.

**The above duties are guidelines to the general requirements of the job and are not intended to constitute the full requirements.


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