Lease Portfolio Manager

6 months ago


Thornhill, Canada Acura of Thornhill Full time

Lease Portfolio Manager

Acura of Thornhill Thornhill ON L4J1A1

Are you a dynamic, results-driven leader with a passion for automobiles and a proven track record in sales? If you're ready to accelerate your career, we have the perfect opportunity for you We're in search of an Automotive Lease Portfolio Manager to take the wheel and steer our dealership to new heights at Acura of Thornhill. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us

As a Lease Portfolio Manager, you will be responsible for executing and refining client retention processes and educating clients on various dealer options while promoting an overall positive customer focused retail environment.

**Here**’s What **You’ll** be Doing**:

- Provides customers with a thorough explanation of aftermarket products and extended warranties.
- Describes all optional equipment available for customer purchase.
- Reviews sales agreement with the customer to ensure vehicle, options and price are correct.
- Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
- Provides customers with a complete explanation of manufacturer and dealership service procedures and policies.
- Calls and coordinates with customers to explain leasing services and renewals.
- Monitors and organizes appointments and customer account information in One Eighty.
- Maintains customer and company confidence by keeping information confidential and secure.
- Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

**Skills and Qualifications**
- Valid OMVIC License
- 2-5 years of experience in similar capacity and/or administration is required.
- One-Eighty, Autoalert and CDK experience is preferred
- Proficient with the following computer environments: Microsoft Office, Internet Explorer and Outlook.
- Valid Ontario Driver’s License and a clean driver’s abstract.
- Excellent interpersonal and customer service skills using all forms of communication including social media.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Must be able to communicate in verbal and written English.
- Detail oriented, organized and able to multi-task.
- Ability to work cohesively with employees and managers as part of a team.

**Why Work **For** Pfaff?**
- ** Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- ** Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.
- ** Vacation and Paid Time Off** - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity
- ** Growth Potential **- we want to support your success We provide access to opportunities for growth in both Canada and the U.S.
- ** Stock Purchase Program** - Pfaff employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.

We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.


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