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IT Service Desk Technician

4 months ago

Mississauga, Canada Dilawri Group of Companies - Ontario Region Full time

**WANT TO WORK for one of Canada’s Best Managed Companies?**

Dilawri Group in Ontario is now actively searching for an** IT Service Desk Technician** to join our team at **Dilawri, Mississauga**. This stationary role will serve our Canadian and US stores.
- Have experience in a help desk IT environment
- Have the academic credentials and experience necessary for success in this role.

**Responsibilities**:

- Certificates of training are an asset, but not mandatory
- Handle a variety of requests that include distribution to support, setting user passwords, create and troubleshooting account issues.
- Hardware setup and troubleshoot of end user’s workstations
- Support a variety of support for different types of IT related hardware: Printers, faxes, phones etc
- Maintain resolutions and tracking of issues with IT Ticketing system
- Handle special projects related to IT with little or no supervision

**Qualifications**:

- Have a degree in computer science or diploma in computer related studies
- Experience working at an IT desk, assisting multi rooftops

**ABOUT US**

Dilawri Group of Companies represents 80 dealerships nationwide with 22 dealerships in Ontario We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.