IT Service Desk Technician

6 months ago


Mississauga, Canada Dilawri Group of Companies - Ontario Region Full time

**WANT TO WORK for one of Canada’s Best Managed Companies?**

Dilawri Group in Ontario is now actively searching for an** **IT Service Desk Technician** to join our team at **Dilawri, Mississauga**. This stationary role will serve our Canadian and US stores.
- Have experience in a help desk IT environment
- Have the academic credentials and experience necessary for success in this role.

**Responsibilities**:

- Certificates of training are an asset, but not mandatory
- Handle a variety of requests that include distribution to support, setting user passwords, create and troubleshooting account issues.
- Hardware setup and troubleshoot of end user’s workstations
- Support a variety of support for different types of IT related hardware: Printers, faxes, phones etc
- Maintain resolutions and tracking of issues with IT Ticketing system
- Handle special projects related to IT with little or no supervision

**Qualifications**:

- Have a degree in computer science or diploma in computer related studies
- Experience working at an IT desk, assisting multi rooftops

**ABOUT US**

Dilawri Group of Companies represents 81 dealerships nationwide with 22 dealerships in Ontario We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.



  • Mississauga, Canada Hatch Full time

    **Requisition ID**:93391 **Job Category**:Information Technology **Location**:Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...


  • Mississauga, Canada Hatch Full time

    Requisition ID: 93739 Job Category: Information Technology Location: Mississauga, ON, Canada  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...

  • Help Desk Specialist

    4 weeks ago


    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    As a key member of our team at BYTEMINDS IT SERVICES INC., the Help Desk Specialist will play a vital role in providing top-notch technical support to our clients.About the RoleThe successful candidate will be responsible for delivering exceptional customer service, troubleshooting technical issues, and resolving problems...

  • Service Desk Tech I

    6 months ago


    Mississauga, Canada Compucom Full time

    Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a...

  • Service Desk Intern

    6 months ago


    Mississauga, Canada World Vision Canada Full time

    Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child. You will experience Christian faith in action helping to make real and...

  • Service Desk Tech I

    6 months ago


    Mississauga, Canada Compucom Full time

    Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a...

  • Service Desk Tech I

    2 days ago


    Mississauga, Canada Compucom Full time

    Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a...


  • Mississauga, Canada Cognizant Full time

    **Bilingual Russian Support Desk Technician** At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive! And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you...

  • Help Desk Resource

    7 months ago


    Mississauga, Canada I & J Contracting Inc. Full time

    Our Client is looking to take on multiple Help Desk resources to help hands on in resolving issues and organizing equipment for various team members and employees. *They will be required to go into the office 2-3 times a week primarily for the purpose of receiving or issuing equipment etc. No one works in the office so they will be the only person in the...


  • Mississauga, Canada Compucom Full time

    Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a...


  • Mississauga, Canada Scotia Tirecraft Full time

    As Front Desk Service Advisor, your responsibilities would include: - Greet Customers in an enthusiastic and professional manner. - Confidently providing accurate sales and product information appropriately based on customer needs. (tire and mounted wheel options, features, benefits, pricing, warranties etc.) - Creating work orders for In-Shop Tire...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...

  • Service Desk Analyst

    8 months ago


    Mississauga, Canada Peel Regional Police Full time

    The Service Desk Analyst role is part of a customer service-oriented team and is the primary contact for users regarding technical support. Duties may include:Responding to customer requests in a prompt, efficient and professional manner.Responding to reports of technology incidents, service requests and how-to inquiries.Recording and tracking incidents,...


  • Mississauga, Canada CompuCom Systems, Inc. Full time

    Why Compucom? (Overview): Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!...


  • Mississauga, Canada Trapeze Group Limited Full time

    Job Summary: The Service Desk Analyst's role is to ensure proper equipment and software operation such that end users can accomplish their daily business tasks. **Job Description**: **Responsibilities**: - Clearly document all pertinent end user identification information, problem details, troubleshooting steps and final resolution. - Prioritize incoming...

  • Help Desk Specialist

    2 weeks ago


    Mississauga, Ontario, Canada Ishay Technologies Full time

    Are you passionate about delivering exceptional customer support? We're seeking a skilled Help Desk Specialist to join our team at Ishay Technologies!About the RoleThis is a permanent, full-time position requiring 35-40 hours of work per week. As a Help Desk Specialist, you will be responsible for providing timely and effective technical support to our...


  • Mississauga, Canada Emergitel Full time

    ***: The primary role of the Service Desk Team Lead is to provide expert-level technical, operational, process and procedural leadership on an everyday basis within the Service Desk team, through deep understanding of the end user environment being supported and ongoing monitoring of day-to-day items, thereby helping to drive quality service delivery to our...

  • Service Desk Analyst

    6 months ago


    Mississauga, Canada Infra Pipe Solutions Ltd Full time

    **ABOUT INFRA PIPE SOLUTIONS LTD** Infra Pipe is currently seeking a Service Desk Analyst to work out of our Mississauga location. Working under the guidance of the Director of IT, the analyst is responsible for providing first-level technical support to end-users, ensuring timely incident resolution and request fulfillment. By leveraging industry best...

  • Service Technician

    6 months ago


    Mississauga, Canada Service Plus Aquatics Inc Full time

    Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in LEED design. Dedication, on-going training and a...