Customer Care Representative
1 week ago
Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.
At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month
Are you up for the challenge and the fun? If so, consider the following opportunity
We’re looking for passionate Customer Care Associates to join our Customer Contact Centre and are eager to grow their career with Canada’s only live broadcast retailer - Today’s Shopping Choice (TSC). Today's Shopping Choice (TSC - part of Rogers Sports and Media ) is a leading interactive, multi-channel retailer, offering a vast assortment of exclusive products and top brand names to its customers.
This is a full-time position that provides a superior customer experience by supporting and resolving customer inquiries related to their purchases.
**We are currently recruiting for our Mississauga location that begins on July 25th.**
***
**You are**:
- Empathetic: You are someone who is able to show understanding and relate to the customer
- Outgoing: You are someone who is friendly and approachable
- Patient: You are someone who regardless of the situation can support the customer in a tactful, meaningful and effective manner
- Passionate: You are someone who loves providing the best customer experience.
- Customer Champion: You are passionate about providing world class customer service and sales solutions
**You get to**:
- Promote and recommend the latest TSC (Today’s Shopping Choice) products to customers
- Receive inbound calls and provide the best experience to our customers
- Take ownership to resolve customer issues from the beginning to end
- Work with a supportive and dynamic leadership team that will encourage your growth and development
**You must have**:
- Availability to work on a flexible schedule including days, evenings, weekends, and select statutory holidays to meet customer demand
- Expert communication and listening skills
- A willingness to be open to feedback and coaching
- An ability to remain calm and polite when working under pressure
In order to set you up for success, there will be a mandatory training starting on July 25th, 2023.
**Schedule: Full time**
**Shift: Variable**
**Length of Contract: Not Applicable (Regular Position)**
**Work Location: 59 Ambassador Dr (096), Mississauga, ON**
**Travel Requirements: None**
**Posting Category/Function: Call Centre Operations & Customer Service / Sales**
**Requisition ID: 291133**
Posting Notes: Rogers Sports & Media
-
Customer Care Lead
3 days ago
Mississauga, Canada Epiroc Customer Center Full time_**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...
-
Customer Care Representative
2 days ago
Mississauga, Canada Electrical & Automation Industry Careers Full timeMersen is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, Mersen develops custom built solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow’s world. For over 130...
-
Customer Care Representative
2 weeks ago
Mississauga, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Care Representative
1 week ago
Mississauga, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Care Representative
1 week ago
Mississauga, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Care Representative
2 days ago
Mississauga, Canada Messer Canada Inc Full time**Why you’ll enjoy working for Messer**: - Competitive pay - Vacation during the first year of employment - Medical/Dental/Vision/Life Insurance Coverage - Retirement Benefits with employer contribution - Set, day-shift schedule - Monday to Friday - 40 hours/week - Paid sick days - Annual performance review and eligibility for salary increase based on...
-
Customer Care Representative
Found in: Jooble CA O C2 - 2 weeks ago
Mississauga, ON, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Care Representative
14 hours ago
Mississauga, Canada Givaudan Full timeJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800...
-
Customer Care
2 weeks ago
Mississauga, Canada EightSix Network Inc Full timeNightingale Corporation, a leading chair manufacturing company located in Mississauga, Ontario, is seeking a dedicated and enthusiastic individual to join our Customer Care team. At Nightingale, we are committed to providing exceptional products and services to our valued customers while fostering a positive and inclusive work environment.Position...
-
Customer Care
2 weeks ago
Mississauga, Canada EightSix Network Inc Full timeNightingale Corporation, a leading chair manufacturing company located in Mississauga, Ontario, is seeking a dedicated and enthusiastic individual to join our Customer Care team. At Nightingale, we are committed to providing exceptional products and services to our valued customers while fostering a positive and inclusive work environment.Position...
-
Customer Care
2 weeks ago
Mississauga, Canada EightSix Network Inc Full timeNightingale Corporation, a leading chair manufacturing company located in Mississauga, Ontario, is seeking a dedicated and enthusiastic individual to join our Customer Care team. At Nightingale, we are committed to providing exceptional products and services to our valued customers while fostering a positive and inclusive work environment.Position...
-
Customer Care Representative
3 days ago
Mississauga, Canada Rogers Communications Full timeCome play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins. At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking...
-
Customer Experience Representative
5 days ago
Mississauga, Canada Nikon Optical Canada Full timeAt Nikon, we are committed to supporting the best vision care in Canada by focusing on innovation and providing a completely personalized service, customer experience and products. Optical knowledge is beneficial. **SUMMARY DEFINITION OF POSITION** Under the supervision of the Customer Experience Manager, the Customer Experience Team employee is committed...
-
Customer Service Support Representative
2 weeks ago
Mississauga, Canada Gus* Design Group Full timeGus* Design Group Inc. is seeking a full time Customer Service Support Representative for their Mississauga office. The Customer Service Support Representative works closely with the sales, customer service, accounting, design and marketing teams at Gus* Design Group helping out with a variety of tasks and projects that ultimately help to support the...
-
Customer Care
Found in: Jooble CA O C2 - 2 weeks ago
Mississauga, ON, Canada EightSix Network Inc Full timeNightingale Corporation, a leading chair manufacturing company located in Mississauga, Ontario, is seeking a dedicated and enthusiastic individual to join our Customer Care team. At Nightingale, we are committed to providing exceptional products and services to our valued customers while fostering a positive and inclusive work environment. Position...
-
Customer Service Support Representative
5 days ago
Mississauga, Canada Modular Software Ltd. Full timeThe Company Modular Software Ltd. is a privately-owned full service Canadian software manufacturer. Founded in 1977, Modular has built a reputation as an effective and reliable Enterprise Resource Planning (ERP) solution on the leading edge of the software industry. With continued advancements to the software such as: Electronic Commerce, Wireless...
-
Customer Success Representative
Found in: beBee jobs CA - 2 days ago
Mississauga, Ontario, Canada Fine Sight Solutions Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Customer Success Representative
Found in: beBee S CA - 2 days ago
Mississauga, Canada Fine Sight Solutions Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Customer Care Representative
2 days ago
Mississauga, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Care Representative
Found in: Talent CA C2 - 3 days ago
Mississauga, Canada Konica Minolta Full timeOverview Act as part of a successful Call Centre by responding to customer requests and interfacing with field staff to ensure service is provided in a timely manner. Responsibilities - Receive calls from customers in need of service. Verify equipment and location and record information in dispatch system - Schedule and dispatch technicians to...