Customer Care Representative

3 weeks ago


Mississauga ON, Canada Modern Beauty Full time

Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and our ability to accommodate our growing client base while ensuring our employees are treated like family.

We are looking for an enthusiastic and knowledgeable Customer Care/Order Entry Representative to join our team in our Mississauga office. The ideal candidate is passionate about the beauty industry, has previous customer service experience and is able to manage shifting priorities.

This position is ideal for a fully proficient individual with a minimum of 2 years in a fast-paced Customer Service environment and has demonstrated they can work independently and also thrive in a team atmosphere. Our ideal candidate will be well spoken and value work ethic, integrity, dependability and possess the customer service soft skills that will allow for a high level of customer support. This position has a set Monday-to-Friday work schedule with additional hours required based on business needs.

  • Answering calls and providing exceptional customer service in answering questions or resolving issues
  • Strong technical aptitude and ability to learn a new computer system
  • Enter orders into the system and tracking shipments
  • Coordinate with Sales Consultants regarding customer orders
  • Ensure customer satisfaction by completing follow-up phone calls to customers once shipments have been received
  • Make outbound advertising phone calls to notify customers of upcoming sales events or trade-shows
  • The flexibility to work in multiple departments
  • Provide support for Showroom Sales Associates when required
  • Professionalism both in communication and in appearance

Requirements:

  • Excellent interpersonal and communication skills
  • Extremely organized and detail oriented
  • Strong and effective time-management skills
  • Works well under pressure
  • Self-starter and willing to learn cross functional duties
  • Reliable and dependable
  • Enjoys daily interactions with customers in person as well as over the phone
  • Passion for the Beauty Industry is a must have. Experience as a hairstylist, a nail technician, an esthetician or in beauty sales is considered an asset.

If you qualify for this position and believe you would be a good fit, please submit your resume.

We wish to thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.

Want to learn more about us? Please visit

#J-18808-Ljbffr

  • Mississauga, Canada Graphic Packaging International Canada, ULC Full time

    **Customer Care Representative** Graphic Packaging International Inc. 7830 Tranmere Drive, Mississauga, ON Full-time, Permanent $45,000.00 - $50,000.00 per year **Who We Are**: At Graphic Packaging International (NYSE: GPK), we’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of...


  • Vaughan, ON, Canada Uvisiongroup Full time

    Job description Full-time | Hourly | Weekdays 8 hours | Weekends with notice Supervisor: Corporate Scheduling and Customer Care Lead Work Location:  In-Office Vaughan location Starting Pay rate: $18.00 hourly. Commensurate with performance & experience. KPI’s: · Achieve targeted metrics related to Calls / email / faxes · Inquiry wait time ·...


  • Mississauga, Canada Modern Beauty Full time

    Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...


  • Mississauga, Canada Modern Beauty Full time

    Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...


  • Mississauga, Canada Modern Beauty Full time

    Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...


  • Oakville, ON, Canada CareRx Integrated Pharmacy Full time

    CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically...


  • Mississauga, Canada Hoya Vision Care Full time

    **Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a **Customer Care Specialist...


  • Mississauga, Canada Mersen Canada Toronto Inc Full time

    Mersen is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, Mersen develops custom built solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow’s world. For over 130...


  • Mississauga, Canada BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Mississauga, ON, Canada Uwmississauga Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Canada Sunbelt Rentals of Canada Full time

    If you are seeking an entrepreneurial, empowering workplace that allows you to: - Develop a career track - Leverage your current skills while developing new skills - Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative. The primary function of the...


  • Mississauga, Canada Rogers Communications Full time

    Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins. At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking...


  • Mississauga, Canada WeServe Marketing inc. Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Weserve Marketing Inc is one of Toronto’s leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable...


  • Markham, ON, Canada Metergy Solutions Inc Full time

    Customer Care Representative (Immediate Start) April 30, 2024 Our Mission: Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption. Location: Markham, ON In-Office during training period (3 months+) Hybrid once fully trained Monday -...


  • Mississauga, Canada Uwmississauga Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Canada Uwmississauga Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Canada Uwmississauga Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Ontario, Canada Fine Sight Solutions Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Canada Fine Sight Solutions Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Mississauga, Canada Konica Minolta Full time

    Overview Act as part of a successful Call Centre by responding to customer requests and interfacing with field staff to ensure service is provided in a timely manner. Responsibilities - Receive calls from customers in need of service. Verify equipment and location and record information in dispatch system - Schedule and dispatch technicians to...