Front Showroom and Reception

2 weeks ago


Thunder Bay, Canada Twin City Refreshments Full time

**Job Summary**

The Primary purpose of this job is to deal with customer sales and service at reception and in front showroom.

**Summary of Essential Job Functions**
**- **Handle telephone inquiries and in-person inquiries.
- Help customers locate products, process sales or refer customers to the appropriate person for assistance.
- Assist customers with questions or concerns in a professional manner that maintains long term relationships.
- Inform customers of sales and promotions.
- Manage multi-line phone system and dispatch calls to appropriate staff.
- Process credit card payments over the phone or in-person.
- Process end of day reports.
- Assist with filing.
- Manage inventory of showroom products by ordering, rotating and replenishing products.
- Maintain overall appearance of showroom and office keeping them clean, presentable, stocked, and clear of clutter.
- Perform other duties as directed or assigned.

**Minimum Requirements**
- Exceptional customer service skills.
- Ability to process transactions with accuracy while demonstrating excellent time management and problem-solving skills with attention to detail.
- Must be able to multi-task and work under pressure with tight deadlines.
- Ability to communicate in a timely and professional manner with customers and staff, fostering a team environment.
- Must be able to prioritize and be proactive, observing and completing tasks without being asked.
- Required to work on your feet for extended periods of time.
- Able to handle multiple phone line system.
- Possess moderate computer skills, with retail
- experience being an asset

**Notes**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**Job Types**: Full-time, Permanent

**Salary**: $15.50-$17.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift



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