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Bottega Veneta Client Advisor, Holt Renfrew
4 months ago
Summary
Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
**Job Description**:
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Holt Vancouver.
- How you will contribute:
- Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
- Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
- Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
- Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
- Comply with all company policies and procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
- Who you are:
- 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
- Ability to consistently achieve and exceed sales goals and KPI’s
- Builds and maintains a loyal client following
- Has a genuine interest in fashion and follows industry trends/news
- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
- Possesses strong verbal and written communication
- Maintains a polished and well-groomed appearance at all times
- Luxury retail sales experience preferred
- Ability to be mobile on the sales floor for extended periods of time
- Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
- Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis
- Why work with us?_
- This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.- EOE M/D/F/VJob Type
Regular
Start Date
2023-02-20
Schedule
Full time
Organization
Bottega Veneta Canada Inc
