Designated Beauty Advisor, Dr. Barbara Sturm

6 days ago

Vancouver, British Columbia, Canada Holt Renfrew Full time

Holt Renfrew offers a dynamic and fashion-driven work environment that fosters growth and learning opportunities. With partnerships with iconic luxury brands and a commitment to corporate social responsibility, you'll be inspired every day.

A career at Holt Renfrew offers a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Beauty Advisor

The Beauty Advisor plays a key role in developing long-lasting relationships with customers, driving sales, service, and loyalty. This role is commission-based and directly tied to sales volume results.

Key Responsibilities:
  • Deliver exceptional customer service consistently
  • Exceed sales and service personal goals and targets
  • Build a loyal client base by acquiring new customers, developing existing clients, and retaining loyal clients
  • Share expert product knowledge with the store selling team
  • Maintain strong relationships with buyers, vendors, and selling managers
  • Identify marketing opportunities and communicate suggestions to store management
  • Attend educational sessions, including product knowledge, vendor, and Holt Renfrew seminars
  • Perform floor recovery, visual merchandising, price change, and related sales support tasks
  • Communicate with clients through various channels regarding in-store events, merchandise requests, and sales follow-up
  • Resolve customer service issues and partner with selling management on any issues outside of guidelines
Requirements:
  • High school diploma
  • Proven ability to exceed sales targets
  • Collaborative and team-oriented with excellent communication skills
  • Able to work in a fast-paced environment with minimal supervision
  • Able to work a flexible schedule, including nights, weekends, and holidays
  • Minimum of two or more years of experience in a commission-based sales environment
  • Make-up artistry or aesthetics certificate may be required for certain brands
  • Prior retail sales experience in a luxury environment is preferred
Measures of Success:
  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees, making our business stronger.

This role is eligible for commission in addition to base pay. Final compensation will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.

Hiring Range: $22.00 - 22.00 per hour

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