Manager, Admissions

2 months ago

Peterborough, Canada Fleming College Full time

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

Admissions: implementation of an annual domestic and international admissions plan and related policies and procedure which ensure a proactive, innovative, service-oriented approach that leads to meeting enrolment targets, while maintaining compliance with government and college policies. The incumbent will also work closely with the college conversion team ensuring maximization of domestic enrolment.

Registrar Office (RO) Services Enhancement: Working with the RO management team, the incumbent will lead the review and alignment of service enhancements across the RO to ensure the continued delivery of superior customer service to both students and internal customers.

Human Resources Management: The incumbent is responsible for the recruitment, development, supervision and performance management of a team of Admissions staff.

**Work Schedules**:
This position has been designated as hybrid/partially remote and is expected on-site 50% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Manager Admissions, Job Description

**What We Are Looking For**:
Completion of a three year Diploma/Degree in a relevant field of study, along with a minimum of five years of work experience:

- Overseeing the effective positioning and promotion of domestic academic programs to prospects and applicants during the admissions process
- Superior experience in overseeing the enhancement of customer service in an educational environment
- Proven ability to work in a highly effective manner in a multi-task oriented environment, under high pressure with high volume, and competing deadlines
- Proven ability to work collaboratively and exercise sound judgment in interactions with staff and colleagues
- Strong understanding and experience with leveraging the admissions aspects of a student information system (Peoplesoft preferred)
- Proven ability to develop creative solutions to address issues effectively
- Proven capability to develop and lead a highly motivated team, preferably in a post-secondary unionized environment, focused on providing superior customer service

**How To Apply**:
**What Are We About?**:
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

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